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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Tempo traveller India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Tempo traveller India - Fraud by travel agent Open
I booked a traveller and paid an advance of ₹**** to mr rahul who sent me a receipt thereafter. But he didn’t send a traveller on the day of departure and we were helpless and couldn’t find a traveller easily at such a short period. Now w...
Aug 10, 2022 by Varun Kathuria
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