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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Tcl Iffalcon first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Tcl Iffalcon - Service Delayed Open
Raised a complaint regarding TV on *-Jul-**** to TCL Customer care. The very next day service engineer came to our house and mentioned panel was gone and he needs to raise a order for new panel as he can't repair it. After constant calls with c...
Oct 11, 2020 by Chittibabu Kasamsetty
TCL iffalcon tv is not working and it is under warranty period but I have already raised a complaint through email but no response till now it's been a week... Problem: when I open tv nothing happen not opening tv nothing......
Aug 16, 2020 by Syed Mubeen
instead of multiple requests raised with customer care, my complaint was never been addressed (IN************,IN************). TV is under warranty period (less than year), bought on aug **th **** mother board issue and even after multiple rep...
May 19, 2020 by NagaKishore Dasari
Tcl Iffalcon - Selling inferior tv by iffalcon TCL Closed
Hi there, I ordered my iffalcon **inch K*A tv on **th October ****. After ** months of usage, my remote stopped working so lodged a complaint regarding replacing it which they replaced with another one, not the one that comes with tv. At the ...
Oct 18, 2019 by Hardik kothari
Tcl Iffalcon - Tv Open
Hi Sir IAM Anil From Godavarikhani. Iam Buying Iffalcon **inc Tv On November **th ****..Last Month **th date on wards Tv Not Coming sir Iam Complain Coustmer Care also & My Complaint Registered No INO************... After Technician Come And ...
Sep 21, 2019 by gajula anil
Tcl Iffalcon - Led TV issue Open
I had purchased led tv on date **th jun after receiving tv within * days tv was not working then i replaced from seller flipcart under ** days as per replacment policy and i get replaced tv on *th july after few more days on date **th july it ...
Jul 29, 2019 by Kapil
Tcl Iffalcon - Refund issue Open
On *th of May I had purchased TV from flipkart which was delivered on *th May. On *th May a person from flipkart came for installation Who was not professional and while installation damaged my wall as well. Raise my concern to flipkart and...
Jun 08, 2019 by Sunil Ahluwalia
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