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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Tatacliq.com?
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1. Go to "File a Complaint" form
2. Choose Tatacliq.com and write your complaint in detail
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4. Get refund / replacement / damages from Tatacliq.com
But before filing a complaint, you should
a. Contact the customer support of Tatacliq.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Tatacliq.com - Purchase of wrong product Laptop due to wrong displayed information Closed
*. Weight mentioned on an Asus laptop Product details page was *.*KG against actual *.*KG. ( Though company claims that weight displayed is without batteries, even though nowhere its clarified ) *. There is No mention about Key board ( whether...
Dec 02, 2019 by L KUMAR
Tatacliq.com - Secondhand product delivered Closed
Supplied second hand microwave which is not working....
Nov 23, 2019 by Rajesh Gupta
Tatacliq.com - Water purifier not working Closed
Respected Sir/Maam, Greetings for the day! I purchased Water purifier from Online shopping gint TATACLIQ. The company delivered the water purifier in ** days. After installing the purifier, we start the purifier, but it does not have any effect...
Nov 20, 2019 by Kundan Kumar Kashyap
Tatacliq.com - Prepaid Product was cancelled and forcefully refunded my payment Open
I ordered Boat earphones with heavy discounts for mere **/-. My order was cancelled citing they were unable to deliver the parcel and asked me to buy a new earphone on increased prices without coupon. Please go through screenshots. They have...
Sep 15, 2019 by Umang Jangid
Tatacliq.com - Mobile Delivered With Scratch Open
Mobile was delivered with scratch and I raised a request for return. TataCliq support teams says we have delivered the intact product eventhough I have shared the images. They are declining for replacement and refund https://twitter...
Aug 19, 2019 by Software Developer
Tatacliq.com - Return issue facing Open
I have purchased * exhaust fans from Tatacliq but sizes are mismatched so request them for return or replaced in a smaller size. They took my request and now denying for return or replacement....
Jul 10, 2019 by Priyanka choudhari
Tatacliq.com - Tata Cliq cancelled my order without my concern Open
I ordered Sony MHC v**d speaker from tatacliq.com in ***** on ** July **. First, they accept my order and show the processing stage and the expected delivery date was ** July **. But on ** July they cancelled my order and send me a mail that th...
Jul 07, 2019 by Lalit Charan
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How to contact Tatacliq.com?
What is Tatacliq.com office address?
Tata UniStore Limited
4th?Floor, Empire Plaza 2,
Chandan Nagar, LBS Marg,
Vikhroli (W), Mumbai - 400083
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