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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Tatacliq?
If you are not satisfied with Tatacliq, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Tatacliq and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Tatacliq
But before filing a complaint, you should
a. Contact the customer support of Tatacliq first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Tatacliq - Exchange not allowed footwear Open
I had purchased shoe from tatacliq last week. It got delivered . Though I ordered for size ** . But the size which came doesn't fit .I need to replace the same , but tatacliq customer support team talks about common sense and denied the replace...
Jun 07, 2019 by Pradeep
Tatacliq - Package delivered but order quanyity was one Closed
I have booked hair straighner & Dryer combo pack,today only recieved product package but what i see in the package seal broken & dryer was missing from the Product.Order ID:*********...
May 31, 2019 by Vilas deval
Tatacliq - Wrong product delivered Open
From the date of **st, we have following the tatcliq team for our problem to date not getting any resolution. We paid the money on **th May for the product still now they are not responding properly....
May 27, 2019 by Sensei Karunakaran
Tatacliq - Camera return and refund problem Open
I ordered a camera Canon Rebel ***d. But I got a box which was packed but inside that box, there was a canon camera box which was open. Battery, SD card and strip were missing from that box. The camera was looking like dust on camera. I initiat...
Apr 08, 2019 by Shantanu Sharma
Tatacliq - Spurious product delivered Open
I purchased hp pavilion cc***tx laptop from tatacliq on ** December **** . The product was delivered on *rd of January **** but on opening the package I was shocked to see an old used COMPAQ laptop without charger. On complaining tatacliq said ...
Jan 12, 2019 by Abhaya Krishna
Tatacliq - Package not picked up, defective products Closed
Hi, This is regarding complaint number **********, ********** I had ordered two products on ** OCt ****, and raised a return request on ** OCt ****. It's going to be a month and product has not been picked up yet , even after multiple r...
Nov 26, 2018 by Nitika Sachdeva
Tatacliq - Order cancelled and refund not added to bank Closed
I have ordered mobile Redmi *A via tatacliq.com on * th nov amount:**** rs. Unfortunately it cancelled and amount deducted from bank account . So many times I contacted to customer care but didn’t replied well and no refund I got till this ...
Nov 13, 2018 by jignesh patel
Tatacliq - Online shopping payment failed, amount not refunded. Open
I booked a Gold coin in tataCliq on **-**-****,order id:*********.while doing online payment,it was failed and amount was debited,till date it is not reverted to my Axis credit card.I spoken to tataCliq customer care so many times.complaint id:...
Nov 09, 2018 by kasi viswanath singamsetti
Tatacliq - Package not delivered Open
Delivery was supposed to be within *days one of ordered on ** Oct ****the customer care told me my order was out of stock and canceled and another said its still delivering they keep sending contraindicated emails. Gave me a deadline of ** oc...
Oct 25, 2018 by Laloo Phassang
Tatacliq - Defective phone received -tatacliq not returning Open
Retail/Tax Invoice/Cash Memorandum *riginal/Duplicate/ Triplicate CLQP********** Sales Order No: ******-***-****** Order Date: Sep ** **** Seller Ref.No: A***********A*** PREPAID Order Amount Rs.*****.** Ekart Invoice Number:A*****...
Sep 29, 2018 by Ashutosh Prakash
Tatacliq - Return is not being arranged Open
We have received package on **th and placed a return request on **th. their website says Electronics can be returned within * Days. They are not properly responding to us now!...
Sep 03, 2018 by Gunjan Jain
Tatacliq - Damage item and no service Open
i ordered philips induction **** hd but i received damaged pc after * days when i initiate return they told they will take *-*days to approve return this is harreshment of company using money of customer and consuming time...
Aug 24, 2018 by lalit gupta
Tatacliq - Package not delivered - fake courier tracking number Open
HI, I ordered LG **UJ***T *** cm (**") Smart *K Ultra hd led tv (Black) from tatacliq.com - order Id: #*********. They provided delivery date between **-**-**** AND **-**-****. but , not delivered as promised date and provided me with fake blu...
May 28, 2018 by anilkumar ghanta
Tatacliq - Order Cancelled by Seller without letting me know Open
Hi, I went to this site(TataCliq.com) to buy sandals, which I was planning to gift to my brother on his birthday. I compared the item in Amazon, Flipkart, Myntra and TataCliq. Tata Cliq had a good pricing and they where ready to deliver t...
Jul 19, 2017 by Vishnu R Prem
Tatacliq - Psychological and monetary loss Closed
Took my money, and asked me to wait for * hours for the get the product finalized. Then after * hours, they said that the money didn't reached them. I asked my bank the very next day, they said that the payment was successful. After making th...
Apr 30, 2017 by Yatharth Anand
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Questions about Tatacliq
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How to contact Tatacliq?
What is Tatacliq office address?
Tata UniStore Limited
4th?Floor, Empire Plaza 2,
Chandan Nagar, LBS Marg,
Vikhroli (W), Mumbai - 400083
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Who is the Owner / CEO of Tatacliq?
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