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Tatacliq
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Tatacliq?
If you are not satisfied with Tatacliq, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Tatacliq and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Tatacliq
But before filing a complaint, you should
a. Contact the customer support of Tatacliq first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Tatacliq - Delivered faulty phone Open
I bought one nokia C* mobile from Tatacliq under lockdown and they delivered the product without any problem (under lockdown), next day while configuring the phone i came to know that this phone is faulty because after ** percent of completion ...
Jun 10, 2021 by Rohi Kumar
Tatacliq - Received a defective product Open
I have recieved a defective product and I want to get it returned and want them to give my refund back asap. ...
May 29, 2021 by Apoorv pindwar
Dear Team, Hope you are doing Well I am writing to you regarding one of my grievance in connection with one of the company named as Tatacliq an Indian e-commerce company based in Mumbai, India. Parent Company is Tata Unistore Ltd. and Own...
Apr 30, 2021 by Utkarsh Gupta
Tatacliq - TataCliQ delivered Faulty HP Printer Closed
Faulty HP Printer deliverd to me. Raised return request next day of delivery but they are not helping me in return and Refund. So don't purchase from TataCliQ. They send faulty product HP Printer. Although on website they had shown to have * ...
Apr 17, 2021 by Shobhit
Tatacliq - Refund not received Open
On *th Mar **** I ordered Voltas Mega **E Cooler and product got delivered on **th Mar ****, On **th Mar **** i raised return request due to product manufacturing defect after multiple chasers on call, emails. Tatacliq agreed to my request on *...
Apr 14, 2021 by Rohit Singh
Tatacliq - inordinate delay in delivery Open
The merchandise was ordered on *nd april and the delivery was assured by **th April. The product was a Puma sneaker valuing Rs. ****.** was purchased for gifting to my brother on his birthday i.e. on **th April. The order was prepaid and paymen...
Apr 14, 2021 by ASHFAQ AHMED
Tatacliq - Not refunding money Closed
I cancelled two prepaid orders from tatacliq on ** march **** but my money has not been refunded yet. I made the payment through UPI. My order id is *********. Whenever i contacted there customer executive they told me that my refund was initia...
Apr 06, 2021 by Pukhrambam Surjakanta Singh
Tatacliq - Wrong model sent by tatacliq and now not attending the issue Open
This is Pranaya Gupta from Kanpur. I had ordered A bluestar *.* Ton window inverter AC *W**GBTI on Tatacliq but when Technician installed it and it was started, it was found to be a normal AC *W**GBT . it is not an inverter AC. i am asking f...
Apr 06, 2021 by pranaya gupta
Tatacliq - Received used defective product without seal Open
I ordered a mouse worth ₹***** which was delivered on **st January and within ** minutes of delivery I found that there was no seal on the product and the product's button part had scratches which clearly showed that the product was already u...
Feb 22, 2021 by Aryaman
Tatacliq - Didn t get my refund Even it is showing refunded Closed
I cancelled an ordered on tata cliq before it was packed and didn't recieved my refund even it is showing refunded. ...
Feb 19, 2021 by Komal
Tatacliq - Item delivered is Defective Closed
I purchased mobile Oneplus nord from tatacliq online site. Then I received a defective one as I can see scratches on the mobile.So I requested a return and dropped many mails and contacted them many times via calls but they are not even respond...
Jan 26, 2021 by Prathyusha Simhsraju
Tatacliq - My order not shipped Open
@TataCLiQ I have a vivo x** through my account ********** and still it is not shipped... I will go to the consumer court...
Dec 21, 2020 by Satveer Singh
Tatacliq - Cashback of amount over Rs 6800 not yet received from Tatacliq for my order Closed
I ordered a new mobile phone from tatacliq website on ** October **** with some discount and offer on exchange with my old mobile phone. Discount was flat and was deducted from payable amount of the order. But the amount for exchange with old m...
Nov 07, 2020 by Rahul Saini
Tatacliq - Exchange not collected Open
Purchased Galaxy A** and A** from Tatacliq on ** and ** August respectively There was exchange offer for these * mobiles. Tatacliq didn't collect old mobiles and didn't refund the amount they assured while purchasing in spite of continuous fo...
Nov 07, 2020 by Prerana M More
Tatacliq - Installation is pending Closed
I ordered my tv hisense in tatacliq website and it got delivered and the installation is still pending ...
Nov 04, 2020 by Syed Akheel Hassan Gori
Tatacliq - Defective product delivered Open
Bought a Samsung Galaxy M** ** handset from Tatacliq services.But just after one day the product started showing defects like two parallel white lines on the screen and also the touchscreen was not working properly.This defect is occurring only...
Oct 28, 2020 by Anamika
Tatacliq - Delivered package is defective Open
I have ordered iphone from tatacliq, go it delivered on *th october, found the phone defective and raised a return request on **th october. Got zero clear communication from tatacliq on my return request. On **th october my return request got d...
Oct 27, 2020 by Nithin bharathwaj
Tatacliq - Order ID Return Oneplus not original packing Open
Order ID: ********* Return - Oneplus *T - not original packing. I have raised the return request on **th Oct ** and sent the images and videos via email. First they denied to receive the mail after that they rejected the request on the basis o...
Oct 25, 2020 by Varun kumar
Tatacliq - Police Complaint on me Open
Order id:********* i have purchased a watch of around **k last month. After the delivery of the item, the amount was refunded to the card without any request from my side/any communication from their end. There after I have raised complaints fo...
Oct 21, 2020 by wilson
Tatacliq - Wrong item more expensive given for return by error Open
For Order numbers ********* & *********, we returned the wrong item due to COVID work from home pressure! Can you please get it fixed amicably? Your team is not able to resolve it and asked us to share it at your email address. Bottom l...
Sep 27, 2020 by Chetan Vithlani
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