File a Complaint against Tatacliq
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Tatacliq?
If you are not satisfied with Tatacliq, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Tatacliq and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Tatacliq
But before filing a complaint, you should
a. Contact the customer support of Tatacliq first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Tatacliq - Tatacliq took additional money Closed
I placed an order on the Tatacliq website for two garments for myself. The total amount for which was Rs *,***. After the order was confirmed,i realised that for one of the garments, the size was wrong and immediately cancelled that particular ...
Oct 13, 2022 by Madhumitha B
Tatacliq - Account band kar diya isme he Closed
Sir maine tatacliq se ****rs ki shopping ki thi or pitrpakh lagane ke karan maine order recive nahi kiya returns kar diya to tatacliq ne mera account block kar diya or mere balance ****rs bhi Please help...
Sep 26, 2022 by Rashmi Jindal
Tatacliq - Cliqcash amount gone through tatacliq Open
They have deactivated my account and my cash has gone. I need my money back...
Sep 26, 2022 by Tandra Mukherjee
Tatacliq - Received damaged product Open
I tried calling alot time and fed up trying also i purchased a laptop from tatacliq but no use they were blaming me only instead of resolution my issue Grievance docket number:- ******* Order Id:- ********* Product Name:- Asus Laptop X***EA-...
Sep 26, 2022 by CHINNAGOULA SUNNY
Tatacliq - I have canceled the order no refund initiated in cliq cash wallet Open
I have order holder coin and order cancelled but no refund has been initiated . Turn around time is ** hours but it’s more than Week time refund is not initiated . Customer care informed but no response provided only status in progress. Orde...
Sep 18, 2022 by Kamlesh Mahajan
Tatacliq - Package not picked up Closed
Pickup guy after recieving the parcel accidently cancelled the return and gave back the parcel and left. Now he is not ready to tell me what to do. There is nothing wrong with the parcel quality is upto the mark, now he has cancelled my ret...
Aug 30, 2022 by Devendra walikar
Tatacliq - Refund Open
Had bad shopping experience from Tata Cliq. It was very first time as I ordered something from TataCliq, and I ordered * products * night dress * dress ani * kurti set . The product quality and fitting was not good, that’s why I had returned ...
Jul 29, 2022 by Ninad Pharande
Tatacliq - Received an empty box Open
I ordered a casio man watch from tatacliq..and they delivered an empty box so I complained for the same to the customer care..and after investigation they told that no fault was from there end..we have delivered the item..they are not accepting...
Jul 15, 2022 by Monika yadav
Tatacliq - Retrurn package not picked up yet Open
I have ordered a red tape shoes from tata cliq price was ****/- ,I got my order but the size was bigger than my feet , i choose to return this product immediately coz I am out of town, i have ** days return policy but my return package not pick...
Jun 25, 2022 by Raghubir Singh
Tatacliq - My return package not picked up Open
I have ordered a red tape shoes from tata cliq price was ****/- ,I got my order but the size was bigger than my feet , i choose to return this product immediately coz I am out of town, i have ** days return policy but my return package not pick...
Jun 25, 2022 by Raghubir Singh
Tatacliq - Money not refunded Open
Complaint Ticket No. ********. Its more than a month I have filed complaint for refund. But till date they are just giving me assurance that it will be resolved. What shall I do now..plz suggest....
May 20, 2022 by Raja Das
Tatacliq - Refund not received Open
I have ordered a dress from tatacliq on *rd May **** and due to size issue I returned it on the same day. The refund is initiated but till now I haven't received my money back. I have registered so many complaints on customer care but there was...
May 15, 2022 by Akhiya Viju Arakkal
Tatacliq - Refund not received Closed
I had ordered a Voltage Stabiliser along with a Split AC from TataCliq website on **th April ****. Order Number *********. Before product delivery, I cancelled the Stabiliser and had asked for refund. Although the TataCliq website shows Refund ...
May 05, 2022 by Sumit Datta
Tatacliq - 3086 Closed
Not providing pick UP of the Product from * month ...
Apr 20, 2022 by Yoganand Tiwari
Tatacliq - Not responding to return request Open
I ordered * window A/C from tatacliq. Installation guys come and they fit the once A/C. But other A/C didn't get fit because of window size was smaller. So i ordered one split A/C from tatacliq and requested for the return for the A/C which di...
Apr 11, 2022 by Javed Hasan
I've purchased a lenovo laptop from tatacliq on **th of January and received it on **nd jan ****. I received a defective product from it and the laptop was sealed and provided me the DOA certificate by lenovo. But still tatacliq is not acceptin...
Feb 07, 2022 by Lokesh
Tatacliq - Refund not provided since a month Closed
I ordered a product on tatacliq which was canceled from the company side without any reason and I paid via credit card the refund for the product has not been provided yet . Every time I contact customer support of TataCLiQ they say the refund ...
Jan 28, 2022 by Jainam Raja
Tatacliq - Product quality not good Open
I purchased canon lens from tatacliq on **th June **** with order no ******-***-******. But product is not good and I request to send technician to check but they didn't do so and cancel my return request also. They harassed me many times. I am...
Jan 25, 2022 by Kuldeep Nag
Tatacliq - Didn t receive refund amount Closed
I returned my product on *nd January due to some scratches on it. Even after ** days, they haven't refunded by money....
Jan 17, 2022 by Shivam Shashank
Tatacliq - Refund not credited Open
Payment of Rs.***/- made to tatacliq through SBI Yono Lite netbanking for order no. ********* vide reference no. IGAMSQOUD* as on **-**-****. Order was returned on *th Jan.**** but refund still not credited even after ** days of returning the p...
Jan 17, 2022 by Hiral Shukla
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Questions about Tatacliq
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How to contact Tatacliq?
What is Tatacliq office address?
Tata UniStore Limited
4th?Floor, Empire Plaza 2,
Chandan Nagar, LBS Marg,
Vikhroli (W), Mumbai - 400083
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