File a Complaint against Tata Cliq
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Tata Cliq?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Tata Cliq first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Tata Cliq - Refund not recieved Open
I ordered a pair of sandals worth Rs ****.** on **/**/**** for which I made prepaid payment through SBI SF account on the same day.Since, the size I selected was not proper, I made e mail on **/**/**** to the company to cancel the order,howeve...
Jun 07, 2019 by Bhavna S
Tata Cliq - Order cancelled by the company Open
**.**.**** today the sale in tatacliq.com. I ordered one pair of shoes from tatacliq.com. Today they offer a special price of the product on a huge discount. My order was placed successfully I have also received a confirmation message of the or...
May 09, 2019 by Ishu Bajaj
Tata Cliq - Not returning the product despite incorrect product being delivered Open
I ordered Voltas *.* Ton * Star Copper (BEE rating ****) *** LZH Window AC (White) on *.*.** from Tata Cliq and the product was delivered to me on **.*.**. Once the order was received we contacted customer care regarding the installation of t...
May 03, 2019 by Rupali Pandey
Tata Cliq - Damaged product delivered Closed
I have ordered Panasonic ** inch led tv through Tata Cliq website. The product got delivered on time, but I found tampering on the packing so I opened the box to check out and I found the led tv screen was broken. I requested a return. But ther...
May 02, 2019 by S.kiran kumar
Tata Cliq - Faulty air conditioner delivered Open
This is the second time that I have received a faulty product from Tata Cliq and that too on arrival. The first time it took ** days of pain and headache and continuous calls on a daily basis to get my faulty ac replaced. I am really fed up of ...
Apr 30, 2019 by Kshitij mehta
Tata Cliq - Package not delivered Open
It is to make in your notice that I had purchased a camera on **-**-**** from tatacliq.com and my order id is *********. I had paid the full amount by my credit card, they had confirmed my order. After ordering that I am out of town for a coupl...
Mar 03, 2019 by RAHUL
Tata Cliq - Refund not yet received onto my account Open
I had purchased a Adidas raden blue shoe from tata uq site on **/**/**** of RS. ****.**. But due to poor quality and not exact as seen in photos i returned it. But I have not received refund of RS ****. I complained in their customer service re...
Feb 13, 2019 by TAJDAR AHMED SIDDIQUI
Tata Cliq - Return pick up not arranged for defective product Open
Placed the order with ID: ********* for ***GB memory card on **th Jan **** and return request placed on **th Jan **** as it is not working with my mobile. I got the return pick up message for **th but nobody picked up till now and customer care...
Jan 29, 2019 by SAMBHU AMPILLI
Tata Cliq - Half Product delivered Closed
I have ordered * suit from Tata cliq portal online- *st they have delay this daily I have to call their customers care for my Product delivery... finally after so many reminders they deliver the packets when I opened this ..it's found only kurt...
Jan 23, 2019 by Rakesh Patel
Tata Cliq - Defective product Closed
Dear Tata cliq team, I had made purchased with below snapshot. But unfortunately item wa defective and * time got broken, I am talking about ** ct gold chain. And this item has been delivered at Patna Location, and now I am moved to Jamshe...
Dec 10, 2018 by Ravi Ranjan
Tata Cliq - The company cheated by sending different colored mobile phone Open
My birthday was approaching and I wanted a Vivo V** phone of beautiful colour Nebula Purpleas my gift . So my brother ordered the same for me on Tata cliq site . I was very excited to have it. At that time , there were many offers on other webs...
Nov 16, 2018 by Aisha Zuberi
Tata Cliq - Order taken but after one week i recieved a message that the product is out of stock Open
The product i have ordered is oppo f* pro ,they have taken the order and they didn't process my order. i have done the payment before one week and they didn't gave me any update regarding the order but after one week i recieved a message that...
Nov 11, 2018 by satish reddy
Tata Cliq - Refund Issue Closed
Hi, I ordered products from Tata Cliq in August and have been following up with them for the return of products but they are not responding and whenever I call them, they assure me that products will be picked up and then refund will be init...
Oct 19, 2018 by Mansi Gupta
Tata Cliq - Package Not Delivered Closed
I have ordered a mobile on ** Sep **** which was supposed to be delivered between **-**th Sep ****. However as on **.**.** it is undelivered, i m following up with TATACliq customer care every day but no progress. Standard reply ' we will res...
Sep 28, 2018 by BHARAT AGARWAL
Tata Cliq - Price variation even after the order was approved Open
I order one jacket and jeans worth **** and the price of that jacket was ****, I ordered for COD, what tatacliq did is that they raised the price of that particular jacket and cancelled my order stating that it was out of stock, I talked with c...
Aug 27, 2018 by Rugved jain
Tata Cliq - Bad quality product delivered Closed
I purchased a sandal of brand metro from TataCLiQ on **th July. The product was received on **rd July. When I opened the packet, the product seemed fine. So I was all assure of its quality because of brand metro and TataCLiQ. After *-* days I f...
Aug 15, 2018 by Ranu soni
Tata Cliq - I have received another model not the same model Open
I have ordered a laptop model number - Acer Aspire E*-*** (NX.GE*SI.***) Laptop (Core i* *th Gen/* GB/* TB/Windows **). But I have received another model. When I told them for replacement, they are saying we don't have any replacement policy. W...
Aug 06, 2018 by Dheeraj kumar
Tata Cliq - Return of my LG inverter air conditioner not processed Closed
I had ordered an air conditioner from tata cliq which was delivered on **th june ****. LG authorized installation guys came and reported the ac to be non working/faulty. I immediately on the same day raised a return request in tata CLIQ (Which ...
Jun 25, 2018 by Kshitij mehta
Tata Cliq - Package not delivered - fake courier tracking number Open
HI, I ordered LG **UJ***T *** cm (**") Smart *K Ultra hd led tv (Black) from tatacliq.com. They provided delivery date between **-**-**** AND **-**-****. but , not delivered as promised date and provided me with fake blue dart tracking number...
May 28, 2018 by anilkumar ghanta
Tata Cliq - Package not delivered yet Open
I ordered AC but not received yet their committed date was **/**/** to **/**/**, lot of followups i dint get any solution...
May 01, 2018 by Aishwarya Infotech
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