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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggyinstamart?
If you are not satisfied with Swiggyinstamart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggyinstamart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggyinstamart
But before filing a complaint, you should
a. Contact the customer support of Swiggyinstamart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggyinstamart - Bill Price and Actual Delivered MRP was different Open
In my first Swiggy Instamart order, I had ordered Amul Dark Chocolate which was charged at ₹***/-. But when the product was delivered the MRP on the chocolate box was ₹***/-. I have contacted swiggy Instamart through email but they said tha...
Mar 06, 2024 by Shivprasad Velappan
Swiggyinstamart - The items in the order are missing Closed
Order #*************** this is the order no. Cadbury Dairy Milk Silk Bubbly Chocolate Bar and Amul Sandwich Vanilla Ice Cream are missing....
Feb 03, 2024 by Sajith KS
Swiggyinstamart - Complaint regarding undelivered order and false delivery status Open
Dear Swiggy Customer Support, I am writing to express my disappointment and frustration with the recent delivery service provided by SwiggyInstaMart, Today on *nd July, I placed an order with the order number #***************, expecting a ti...
Jul 03, 2023 by Amjad
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