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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy McDonald s?
If you are not satisfied with Swiggy McDonald s, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy McDonald s and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy McDonald s
But before filing a complaint, you should
a. Contact the customer support of Swiggy McDonald s first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy McDonald s - Swiggy sent me rotten food and didn t refund Open
Order number *********** Restaurant: McDonald's ordered food from McDonald's a burger and hot chocolate delivery executive couldn't handle food properly spilled hot chocolate infront of me. And the burger which was delivered had spoiled l...
Feb 07, 2020 by Dr Radha
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