File a Complaint against Swiggy
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Swiggy
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How to resolve Swiggy complaints online
If you want to complain about a problem that relates to Swiggy, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Swiggy by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
Find the contact details of Swiggy to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Swiggy - Package not delivered Closed
Food not delivered on time, very casual n irresponsible behavior from customer service n delivery guys.. Not at all trained staff.. I had to face alot of embarrassment because of swiggy.. Please take action against swiggy. ...
Jun 24, 2018 by Elahi Manu
Swiggy - Order not delivered and company not taking responsiblity Open
We have been kept waiting for * hours.The restraunt is closed .The delivery guys messed up.Some one else took the order. Now who is the point of responsablity. Big mess up on account of Swiggy. I want compensation please.Atleaset a sorry...
Jun 24, 2018 by Sarla Meena
Swiggy - I did not get my refund money refund within stipulatedtime Closed
i have cancelled my order on **-May-****, and asked to refund my money and assured my money will be refunded with *-* business days but still i haven't received my money and trying to reach regarding the same but they are responding that refund...
Jun 08, 2018 by Ravi Pala
Swiggy - Wrong food item and delivered leftover food Open
i ordered food from sanjha chulha thru swiggy on ** ..* laccha paratha.. dal makhni ...nd soya masala chaap..food delivered on ** may at ****... leftovers food was delivered...they didn't even as per my orders....very disappointing...
May 27, 2018 by jagdish dhaka
Swiggy - Wrong order delivered, replacement was not the order I asked for so I had to cancel it Closed
I ordered for desserts from a restaurant, they patched me with extra complimentary desserts which I didn't ask for nor. the order had * of those complimentary desserts and nothing I have ordered and paid for. When I asked for replacement, I was...
Apr 27, 2018 by Hustle
Swiggy - Cancelled my order due to unavailability and refund not credited Open
i ordered a cake from swiggy but the order was cancelled from their end as the product was unavailable. but since i had made an online payment i was eligible for a refund but it has been six days and still i haven't got any refund nor are they ...
Apr 18, 2018 by Parth Mehta
Swiggy - Amount not refunded Open
i have ordered food from swiggy app from paradise by mistake i have mentioned wrong address so before ordering i have paid my amount so i cancelled the order and requested to refund my amount so confirmation call came that we will refund your ...
Apr 17, 2018 by BOGGULA MANIRAG REDDY
Swiggy - Refund not processed yet Open
I had placed an order for ***/- in swiggy (order no: **********) through phone pe. At first Swiggy denied and said that the payment is not captured in their system so no question of refund. However phone pe confirmed that transaction was succ...
Apr 09, 2018 by Anindan Mukhopadhyay
Swiggy - Never ever order food from swiggy Closed
Hello People, be alert always. Like to share a very bad expereince with swiggy. I recently ordered food from swiggy for the *st time, i did my online payment but i didnt get any bank dedcution messege, and i got my orders, then the delive...
Mar 20, 2018 by TUASIRAMS
Swiggy - Worst packaging and spillage issue Open
This is what I got in the name of pizza....when I spoke to their executive...they was like we will pass the feedback to the restaurant....nd they don't have the the replacement and not even the refund....this swiddy is really worst........
Feb 20, 2018 by Harish R Damsam
Swiggy - Swiggy not delivering item and also not refunding Closed
Swiggy order id #**********. I did not received an item worth Rs. ***. I have contacted swiggy support, but theyare not ready to provide refund. ...
Feb 16, 2018 by Sankaranandh
Swiggy - Swiggy Order #1141260881 Closed
Swiggy Order #**********...
Feb 14, 2018 by Samrat Chatterjee
Swiggy - Delivery boy uses contact details to later bug you on Whatsapp Open
So, I placed my first order from Swiggy today. How wonderful is it that the delivery person employed by you uses the contact details to later bug me at *pm at night on my Whatsapp. First, for the displayed ETA of *mins I wait nearly **mins an...
Feb 07, 2018 by Saumya Gangwar
Swiggy - not giving cashback of my cancelled order Closed
My order no #********** on ** Jan **** got cancelled by - McDonald's(Seasons Mall, Unit no F**, Magarpatta, Hadapsar, Pune-******). But till date I didn't received the cashback of that order. When I contacted Swiggy regarding the same, they ...
Jan 30, 2018 by Shirish vasantrao herwade
Swiggy - Substandard service on food delivery Closed
I had specifically mentioned while ordering that there should be less oil in my food (which was also confirmed by the delivery person saying he had personally checked it), but the food delivered had excess oil in it - hence I am highly dissatis...
Jan 19, 2018 by K Kartick
Swiggy - Food is not delivered Closed
I have worst experience of ordering food from Swiggy. I had ordered food at *.** pm and i have received call from them that order can not be delivered as its not under delivery grid. This is the most hopeless reason and service i have received...
Jan 06, 2018 by Pradeep Sonawane
Swiggy - Life threatening food delivered by drunk man Open
Last night i ordered from this new Maharashtrian restaurant for the very first time through Swiggy. My order was delivered around *:** pm which consisted of Surmai Fish Fry. Usually a portion of fish appetizer consists of two or three pieces of...
Dec 28, 2017 by Akshita singh
My friend had ordered for Panneer Tikka Wrap from Fasos, Nungambakkam Chennai (Order No *******) through Swiggy (ref No **********). Refer attached bill for me. I 'm a pure veg by birth and unknowingly I consumed it only to realize after a few ...
Nov 22, 2017 by Nalini Parthiban
Swiggy - Was showing 50% off but full amount was deducted Closed
I made an order from the restaurant (order no.- **********) which was there on the page 'offers near you' showing a discount of **% flat on all orders. When I made the payment, the amount deducted from my account was that of the total bill amou...
Nov 03, 2017 by Akash Bhatia
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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