File a Complaint against Swiggy
Case Details
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How to resolve Swiggy complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
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Legal Network
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Case Details
Personal Info
Resolution
Swiggy - Worng order And unprofessionalism Closed
I knoe your acompany has now name and in one of most establish companies in delievery section but I guess you have no heartings for customer satisfaction, Today in the midnight i had ordered from one of the restaurant Cafe Hangout Chattarpur, I...
Dec 03, 2018 by Shobit Thakur
Swiggy - Stale Food Open
This is my second complaint with swiggy and will be never ending until I stop using swiggy. I ordered from a highly rated restaurant and got a stale food which was not at all eatable. It was not at all eatable. I will better stop using Swiggy....
Dec 03, 2018 by Sudhanshu Kumar Singh
Swiggy - Damaged item was delivered Open
Swiggy Food Ordering website ...
Dec 01, 2018 by Aditya Mishra
Swiggy - Receiving messages from delivery boy Open
I had ordered from Idlies restaurant through Swiggy on Nov **, ****. A day after I received the order, I have been getting messages in WhatsApp from an unknown number. Later on that day I found that it was the number of the delivery boy who bro...
Dec 01, 2018 by Shrilakshmi priyadharshini
Swiggy - False offer and faulty application Open
When I opened swiggy app to order food online I saw there are offer showing up next to few selected restaurants. It says ** mins or free. So I selected McDonald's. I ordered my food around *:** pm and I receive my order around *:** pm. So I ini...
Dec 01, 2018 by Puja Paul
Swiggy - Package was dropped and rude customer service Open
Swiggy order id-*********** the delivery guy dropped the order by mistake no offense a mistake from a poor chap its okay but the kinda service these people gave me was lathergic and way too least bothered firstly got a text saying the order was...
Nov 29, 2018 by Anwesh alur
Swiggy - Money has not been refunded Open
i have ordered online on swiggy and made a payememt via debit card my money has been deducted from the account and the order has not placed in the restaurant then i have cancelled the order and swiggy executives has generated refund for the or...
Nov 28, 2018 by SHANMUKHA SAI KRISHNA RAVIPATI
Swiggy - Poor service Closed
Hai my order was from frozen bottle coimbatore and I was not available at the location which I gave in the swiggy app. I was at my friends home which is just a min away from the given location. After some time the delivery executive phoned me a...
Nov 27, 2018 by Anoop
Swiggy - Spilled Food Delivered Closed
I have ordered food through Swiggy on Nov **, ****. The delivery boy showed up with spilled food. I raised the concern on call at same time but they said due to system they can't do anything. Try to speak to agent over the chat & they passed a...
Nov 27, 2018 by Manish Gautam
Swiggy - Package spillage Open
I order two items in swiggy and the time got spilled I can't eat something that got spilled inside a plastic cover and swiggy is not ready to refund the whole amount...
Nov 24, 2018 by H Suresh
Swiggy - Food or Oil Closed
Order No: #*********** Date: Fri, Nov **, **:** PM Food was too oily and was not eatable, contacted customer care for help but no help....
Nov 24, 2018 by Sudhanshu Kumar Singh
I ordered * kulfi sticks from Bombay kulfi through Swiggy and received only * and one incorrect one. Tried calling Swiggy but no help. They don’t even try to listen. Ordered date - **-**-****, Time - **:** PM...
Nov 23, 2018 by Krishna Nayan
Swiggy - Damaged food delivered. Open
I ordered Lebanese chicken pizza and garlic bread stick from Pizza hut. It was my first order at swiggy. Upon delivery I saw food was damaged and spilling as pizza box was squeezed and pizza was broken inside with topping sticking to corner of ...
Nov 23, 2018 by Allan Joseph
Swiggy - Food not delivered on time Closed
I orderd the food at *pm but the food was delivered at **:** pm. when i was ordering the food the time of delivery was around probably ** minutes. but once the order was confirmed i got the text that my order will be delivered after ** minutes ...
Nov 22, 2018 by SUBHANU ROY
Swiggy - Package order is changed Open
My order I'd is#*********** I order for half tandoori Chicken but it came grilled chicken i am very much of upset for this i have updated the photo ...
Nov 22, 2018 by arun
Swiggy - Package not delivered Open
I ordered food * n half hours back n still no food. Just says the delivery guy is in restaurant from * hrs....
Nov 21, 2018 by Jeevan
Swiggy - Special instructions not followed by restaurant chained with swiggy Open
I had provided special instructions of food without Onion and garlic on my swiggy order *********** awarded to Chatkaras restaurant on **/**/**** **:** pm. The order was delivered with food containing onionand garlic. I called customer service...
Nov 20, 2018 by Jigar patel
Swiggy - Refund not recieved Open
Swiggy has blocked my number, im not able to talk to the executives and they havent given me a refund ywt...
Nov 20, 2018 by Apoorva Dubey
Swiggy - Unprofessional bheaviour and service Open
I have ordered food from swiggy today around *:** pm resturtant nirula.after ** mins one delivery executive waa assgined and than i was waiting for my dinner.suddenly i checked the clock and it was **:** pm.so again i have checked the.order sta...
Nov 18, 2018 by Ankita
Swiggy - Received wrong order and Bad quality food Closed
I ordered for a Pineapple cake, but I received a BlackForest cake. They said they cant exchange or refund, so I tried to eat the cake but it was old stock. It tasted bad. I had to trash the cake. They refuse to give a refund now. ...
Nov 18, 2018 by Sai Snigdha Pinisetti
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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