File a Complaint against Swiggy
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy - Order delivered in worst condition Open
I order chicken , roti and churma from swiggy. But due to poor packaging the chicken box opened and the chicken gravy soiled all the items . I complaint about it using HELP section of Swiggy but customer care even not replied . My order I'd ...
Jan 06, 2019 by Bhag Chand
Swiggy - Paying Extra for their mistakes! Closed
I ordered my food as usual and was waiting for it, then the delivery person calls me up and says the order items you placed aren't available so the restaurant is ready to 'Replace' it with given options, and when I chose from those options, the...
Jan 05, 2019 by Rajat Thakur
Swiggy - Provided non-veg food instead of veg Open
I ordered veg cake instead with egg wad delivered. I tried talking to the support but they are not helping. I tried calling, talking to chat support as well as dropping a mail nothing helped....
Jan 04, 2019 by Priyam Bakliwal
Swiggy - Misleading marketing and fraud Closed
when i went to offers section of swiggy app there was a coupon code that if i pay through amazon pay i will get ***% cashback upto ***rs i applied that coupon and it got successfully but to my dismay i didn't got my due cashback. when i contact...
Jan 04, 2019 by Akash
Swiggy - Low quality food delivery Open
I ordered for Biriyani from swiggy. It had a hair in it.i asked for refund for the low quality food but the executive from Swiggy said as per company norms they would not refund for low quality food. ...
Jan 02, 2019 by Rukmini Mukherjee
Swiggy - ReplaCement food order not delivered. Order cancelled nd money not refunded Closed
I placed an order with swiggy on **st December for purchase of food from pop tates Lower Parel Mumbai then I got a call from swiggy that the delivery boy has had an accident and whether I would like a replacement order fulfilled I said yes but ...
Jan 02, 2019 by Nipun Gupta
Swiggy - Order not deliverd Open
I orderd coldrink from swiggy but they could not deliverd it but they was sending me a message that the order delivered to me. ...
Dec 31, 2018 by ashish choudhary
Swiggy - Items Missing in swiggy delivery but no refund Open
Date: **-**-** Location: Chennai I ordered * items in Swiggy.Only one Item is delivered, * items are missing. So I immediately called swiggy customer care. I demanded for immediate redelivery of the missing items and their customer care re...
Dec 30, 2018 by Jake
Swiggy - Money not refunded Closed
I ordered food on **-**-**** and i cancelled the order within ** mins . It was mentioned that my spent amount will be refunded in *-* days and today is the **th day and till now they have not refunded . #worse service ever...
Dec 30, 2018 by Muntaha
Swiggy - Swiggy food poisoning Open
I ordered food via Swiggy - Mexican burrito. After eating the food, there was continuous vomit and diarrhoea. Seems that the quality of food was poor. My wife, a mother of an year old child suffers this condition for nearly * days now. I ...
Dec 28, 2018 by Jason
Swiggy - Adqueate food not received Closed
I did not receive sufficient food I asked for refund they have not provided. I ordered family pack biryani less food provided. Not even a second person can eat. Said to customer service refused to do compensate swiggy is cheating customers by p...
Dec 28, 2018 by B. Goutham reddy
Swiggy - Received incomplete order Open
I got incomplete order from swiggy and asked delivery guy to wait to check order as it seem incomplete but he ran away and after asking him he says he doesn't know at all about all this I told him I will complain about it he told go and do it n...
Dec 28, 2018 by Sachin Kumar Gupta
Swiggy - Swiggy delivery boy behavior is very very bad and not acceptable at all. Open
Today I am sick. But Swiggy delivery boy behavior was very very bad and not acceptable at all. From swiggy it was said that it was home delivery but the delivery boy told me to come to the gate otherwise he wouldn't deliver the product. I reque...
Dec 27, 2018 by Arthita Batabyal
Swiggy - Promotional offer not delivered : Cheating Closed
I have purchased the swiggy super on ** Nov. As. Mentioned in the promotion email, i should received the Gourmet passport of dine out.When i raised the concern initially. Swiggy chat support asked me to wait for **-** hour. Then i got no respo...
Dec 27, 2018 by Jagannath Parija
Swiggy - Transaction dispute Open
My swiggy account is linked with amazon pay for orders.. From last ** days, my amazon pay account has been debited thrice in different orders placed by the fraudster. Whilst have contacted swiggy immediately and raised concerns but there has be...
Dec 26, 2018 by Vikas Dugar
Swiggy - In the name of Swiggy SUPER they are cheating. Open
I got a Swiggy Super for * months.. they said it I won’t be getting any deleviry charges.. yesterday on **/**/** I orders food from a restaurant where in my app the amount shows ₹***/- and in my wife’s app where she doesn’t have Swiggy ...
Dec 26, 2018 by Vishal Vignesh Ram
Swiggy - Items delivery wrong and missing Closed
My order number *********** has one item missing.earlier for my order *********** swiggy delivered wrong item. For both the orders they have neither replaced nor refunfed me the full amount. When i called them they only said that they will tra...
Dec 26, 2018 by Devesh Tripathi
Swiggy - Food item was missing and refund not done Closed
I had ordered * items of food on Dec **, **** **:**pm. the delivery boy took full amount in CASH mode of payment. However, * item was missing and on chatting w/ Swiggy and wasting nearly * hrs of my precious time, i have below concerns: a. Eve...
Dec 25, 2018 by Kiran
Swiggy - Food not delivered Closed
I had ordered the food in new delhi but I did not get the food. My money is deducted but not refunded. Deliver boy says that he had delivered but I did not get the food. His mobile no is **********. His name is vivek Bidhuri. Date - **/**/***...
Dec 25, 2018 by Tabish Shakeel
i have ordered foods from swiggy app,then i pay through my debit card but i received your payment order not completed message to my phone.But amount got debited from account.payment order number #***********....
Dec 24, 2018 by dinesh ram
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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