File a Complaint against Swiggy
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy - Food delivered was in bad condition Open
I ordered food on **th Jan at *.**pm After so many follow ups with delivery person and swiggy executives I received my food around **.** pm. Approx after * hrs. Thanks condition of food was very bad, boxes were open, seal was not proper, foo...
Jan 22, 2019 by Swati singh
Swiggy - Refund not received Open
I paid my money through uco bank card. Ordered in dominoes. They told some connections issue. So I canceled order. Now I didn't receive refund...
Jan 19, 2019 by Sandheep eashwR
Swiggy - Fraud deduction Closed
delivery boy said he will come as per Google Maps ( not accurate) .. and not as per the address.. I had a heated argument with him and taught him basics of delivery.. that it needs to be delivered to an address.. but later he confessed t...
Jan 19, 2019 by Vishal Thakur
Swiggy - Item missing in parcel Open
I had ordered food from swiggy but to my surprise tandoori item was missing from the parcel although I had paid for it. Just fooling customer and making money using dirty tricks. Order no.-*********** Registered email id-utksrnjn****@gmail....
Jan 19, 2019 by Utkarsh
Swiggy - Order was accepted by Swiggy but food wasn't delivered Closed
I have placed an order *********** in Swiggy. I received a call *hour later that restaurant is closed. If the restaurant is closed why were the options shown. And for the deducted money they ask me to wait for *working days. I want my refund ...
Jan 19, 2019 by Swetha Yellanki
Swiggy - Got different item from swiggy Open
I ordered food from swiggy got wrong order and when i asked for replacement they said they can't and when i said refund my money they again said they can't....
Jan 19, 2019 by Saurabh singh
Swiggy - Swiggy cheating customer Open
I had subscription to swiggy super and after one or two days they have suspended my account if I ask for refund on subscription they tell that system has suspended the account we can't help you ...
Jan 17, 2019 by Keshav Murthy t
Swiggy - Cancled orderd without calling Closed
A few days back when i ordered food on swiggy. The food was cooked & brought near the location as given by me but the person who had came with the food didn't called me once & he cancled the food by himself.n the company charged Rs-**/- to me f...
Jan 17, 2019 by Abhishek achary
Swiggy - Salary not issued Closed
I'm a part time employee of swiggy , I did received my salary for More than two weeks I have raised so many complaints in swiggy app but the didn't take any action regarding the issue I have write down to the mail sriharsha@swiggy.in whos a CEO...
Jan 15, 2019 by Sreejan
Swiggy - Product delivered was different but refused to refund Closed
Sir , I ordered plain chicken kabab from Meaty restaurant (swiggy) but the order delivered was different from ordered. So I complained about it from HELP section of the app swiggy, but the customer care executive asked me for the replacement an...
Jan 14, 2019 by Bhag Chand
Swiggy - Inadequate quantity and missing items (chutney and sambar Open
I had orderd neer dosa from banana leaf and the quantity or presentation makes me feel it’s half eaten also chutney and Sambar where missing...I want full refund ...
Jan 14, 2019 by Dhwani shah
Swiggy - Rotten and spoiled food Open
Hi I had ordered a food from swiggy. After when I received my order I got spoiled food. It was ** : ** AM I was damn hungry when I called on helpline number the executive asked me to eat rotten food and said he will refund the money. When i ask...
Jan 14, 2019 by Akshit Shivhare
Swiggy - Refund Open
I ordered something from swiggy amd told them to warm it uo and then send it. But they gave cold item so i requested for replacement but again the send me cold item so this time i asked for refund and they refused stating that they only do once...
Jan 13, 2019 by Shrey Mangla
Swiggy - Order Automatically Cancelled and Cancellation fee Deducted Open
I ordered *KG Bikaneri Burfi of Rs. ***/- from BTW, Janakpuri via Swiggy (Paid Online). Order No. #***********. Date-** jan **** time **.** am. I ordered it from my brothers swiggy a/c. I was in continuous contact with the delivery person who w...
Jan 12, 2019 by Rohit Garg
Swiggy - Package Not Delivered Open
Maine Swiggy App se Do baar order placed kiya or hr baar mujhe two hour wait krne ke baad bhi mujhe mera order nhi mila. or jb maine delivery boy ko call kiya to usne bola ki apna order khud aake leke jao. or phir kuz der baad mujhe message mil...
Jan 11, 2019 by Ravi Pal
Swiggy - Very bad quality Closed
I ordered two yoghurts from yogurts studio. Both of them were their bestsellers so the total with of Food was *** INR. It was not made Properly and it smells pale and taste absurdly. I was not able to eat this as I was afraid of my healt issu...
Jan 11, 2019 by Mohit Singhvi
I have ordered a food on swiggy but I didn't received add-ons there I complained there but no one is careing taht issue...
Jan 10, 2019 by Rakesh
Swiggy - Bad food quality ordered on swiggy Open
This is to bring notice to all of you that I have ordered food from swiggy, restaurant name is *x restro Gurgaon . Food was smelling bad....
Jan 10, 2019 by Tripti joshi
Swiggy - Got diffrent product than what ordered Open
First I order Chicken Masala but I received Prawn Curry. After raising the complaint to swiggy they arranged the replacement. But the replacement order was also not the chicken masala what I ordered and the container was just filled with bones....
Jan 09, 2019 by ajit kumar singh
Swiggy - Mosquito in the food Open
I have order chicken kadhai from swiggy and when I open a package ,I found mosquito in the food ..whole food got wasted ..I want refund ...
Jan 09, 2019 by Kishu raj
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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