File a Complaint against Swiggy
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How to resolve Swiggy complaints online
If you want to complain about a problem that relates to Swiggy, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
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How will Voxya help you?
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Legal Network
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Case Details
Personal Info
Resolution
Swiggy - Delivery driver misbehaved didn t deliver and marked delivered Closed
He misbehaved and abused over call and didn't deliver the order then marked it delivered. Swiggy customer support is literally of no help!...
Nov 18, 2023 by Aneek Mandal
Well , I ordered a small size terminator pizza from the shop called Cafe Al Bacio in Koduvally - calicut. My house is in elettil vattoly , approximately * KM long. I waited for ** minutes no response! Waited for * hour no response! I called the...
Nov 18, 2023 by Aysha Fiza
Swiggy - Wrong order delievery Open
I have recieved totally wrong order from what I had ordered today, you can verify from my account as well. I had ordered the items as per the attached receipt, however please see other photos for the items I received. Even the order I'd is ...
Nov 17, 2023 by JASKARAN SINGH
Swiggy - Package not delivered Open
ORDER #***************. I ordered via sweggy morning break fast. Which is not received. Sweggy side said location wrong. Location showing far for me nearby ** km distance. I selected auto detect location via sweggy app. If location show wrong m...
Nov 17, 2023 by Naveenkumar
Swiggy - Order not delivered by Marked as delivered Open
I ordered the cake from Ohri's Cake Nation, But the order was not delivered after seeing the delivery notification from the app. I tried contacting the delivery guy, but he was rude and did not respond. I tried calling customer support they ask...
Nov 11, 2023 by Thaniru Nagendra Babu
Swiggy - Urgent Unacceptable Service Experience with Order Closed
Subject: Urgent: Unacceptable Service Experience with Order #*************** Dear @swiggyindia, I'm extremely disappointed with the service I received on my recent order (#***************). Not only did I receive the wrong items from Subw...
Nov 11, 2023 by Laveena Tharani
Swiggy - Order not received yesterday was cancelled Closed
Hi team I have placed an order yesterday and I have not received the payment refund for the order however I have raised the issue with the customer service team and I was assured a refund of the amount of the order with in two hours but I ha...
Nov 11, 2023 by Rohit Manohar
Swiggy - Didn t get my refund Open
I wanted to complaint against swiggy because I ordered something and put the wrong address. I tried to cancel it immediately but they said you can't cancel at this moment and when I called for refund they said it will cost *** rs for cancellati...
Nov 10, 2023 by Nila ranjit
Swiggy - Double payment to Delivery Partner Closed
On *nd November at ** AM mid night i have order from swiggy, due to transaction related issue i paid two times to swiggy delivery partner, but swiggy people denying that and not paying my money....
Nov 10, 2023 by c amarnath
Swiggy - Package not delivered Closed
I order from swiggy so many times but recently I ordered food two times and both the times I didn't get the food I paid it online and but didn't get the food they didn't even refunded me it's sk dissapinting u should give work only trusted peop...
Nov 09, 2023 by Saloni
Swiggy - Refused refund for undelivered item Closed
There was a missing order of veet wax strip and when I asked the delivery guy he said you have to pay the full amount and it will be delivered again then I reached out to customer service and yoi agents are so so unprofessional and disappointin...
Nov 08, 2023 by Poonam
Swiggy - Swiggy cancel my order 6 nov 2023 and did not refund Closed
Swiggy cancel my order(on * nov ****) by giving reason that delivery agent deliver my order somewhere else. She said swiggy gonna refund my order in *-* hours, but it's been * days and i didn't get any refund. At coustomer service they say they...
Nov 08, 2023 by Sonali tamta
Swiggy - Partial order was delivered and it was incorrect Open
reg ***************, i placed an ordered from swiggy where in i received a partial order the items were missing and the delivered item was wrong. When reached out to them they don't even respond and stated no refund. Why should i pay to food wh...
Nov 08, 2023 by Haripriya
Swiggy - Insects found in the food Closed
An insect body part was found in my item - Chole bhature! To be exact it was a cockroach's fried leg. Order was through swiggy and the restaurant was - Hotel maharaja and fast food....
Nov 06, 2023 by Swarup Mishra
Swiggy - Account suspended Closed
My account has been suspended without letting me know the reason. Shit policies. Of course I’ve complaint a lot of times because of spillage issues, order not tasting well and not getting my food on time. I had Swiggy one membership as well. ...
Nov 05, 2023 by Siddharth Singh
Swiggy - Imposed cancellation charges for an item not made payment Closed
Swiggy is trying to exploit money from the customers. We tried to book an order on Swiggy app through Sodexo card but later on changed our mind and didn't make payment. But intentionally Swiggy has confirmed the order as Cash On Delivery withou...
Nov 04, 2023 by MURALI KRISHNA
Swiggy - Refind not completed Closed
I have ordered a food and done my payment but the order get cancelled automatically after the payment . I couldnt get the status of my money and my refund process ...
Nov 04, 2023 by Monika
Swiggy - Delivery wrong items Closed
Hello, I ordered soup pouch from swiggy and I pay more amount in delivery charges then the product price. But still I didn't got right product. And their support didn't doing anything ...
Nov 02, 2023 by Aman Gupta
Swiggy - Swiggy delivered uncooked food Open
Order id *************** dated ** Oct **. Swiggy delivered uncooked food. Registered complaint immediately, but they denied full refund. The cost of the dish is ***/- whereas they provided a coupon of rs. **/-. I don't what is the logic. I had ...
Oct 31, 2023 by Akhil
Swiggy - Money not refunded Closed
the amount was deducted in * parts while paying for an instamart order I got a notification money will be reflected within * hours it is more than * days money has not come and they have removed this from refund status ...
Oct 31, 2023 by Siddh Jain
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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