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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy - Part product not delivered Closed
The call centre person said the amount of Rs *** will be credited to my Swiggy account as the Wada Sambhar dish was not delivered with other items on **th June dinner…but I am unable to find the said amount in my account since then...
Jun 23, 2024 by M
Swiggy - Ordered items are missing Closed
I order mixed ulavacharu biryani but they sent only rice to me...
Jun 23, 2024 by Nagesh
Swiggy - Non veg food delivered instead of veg Open
I have ordered kadhai panner combo and i eat it but later i find that its chicken and iam pure vegetarian.Swiggy is not owning any responsibility of this incident and the resturant is saying causually that no issues....
Jun 22, 2024 by Kanishka
Hello swiggy, I have ordered the food and accidentally my son has cancelled the order but if you see the time I have ordered and it got cancelled ,it's not more than a *.* minute. Kindly see the screenshot for your reference and I would r...
Jun 19, 2024 by Sunny Sinha
Swiggy - Worse Food Quality Open
Recently I have ordered an burger using Swiggy. Unfortunately When the burger arrived it was in very bad condition. Even it was not same as like was shown in photo. I have sent an email to swiggy with the complaint regarding bad food and they j...
Jun 16, 2024 by Hiren Sojitra
Swiggy - Package not delivered Closed
We were shown a total time of **-** mins for our delivery. It has been more than *** mins and yet it’s showing **-**mins. I’ve called the place and they said they’re ready with the item but the delivery partner hasn’t yet arrived. What ...
Jun 16, 2024 by Sudipta Jha
Swiggy - Refferal Amount Not Received Even Complained to Grievance Team Closed
I referred a friend to Swiggy on May *rd, ****, who placed an order using my referral code the same day. The referral was acknowledged as successful in my account, and as per the terms, the cashback should have been credited within ** hours. Ho...
Jun 15, 2024 by Pritam Debnath
Swiggy - Incomplete swiggy order order 176973161092185 missing item unresolved complaint Closed
I placed a Swiggy order (Order #***************) for * full Malai Chaap and * Rumali Roti. However, I only received * Malai Chaap and * Rumali Roti, and the order arrived after * hours, which was cold. Here's a timeline of my attempts to resolv...
Jun 15, 2024 by Priyanshu Panwar
Swiggy - Stale item also bones delivered Closed
Hello, The quality of service has seriously deteriorated from Swiggy. They don’t even take the serious complaints seriously. For the order ID ***************, clearly I have ordered for boneless biryani yet the restaurant has sent food with ...
Jun 15, 2024 by Anubhav
Swiggy - 100 Cancellation Charges without Providing Service Awaiting Details
On June **, ****, I went to Dadu’s Sweet shop near Paradise Circle in Secunderabad and ordered * KG of sweets through Swiggy to avail Swiggy Lite benefits. I provided the same sweet shop address for delivery as I had an upcoming outstation jo...
Jun 14, 2024 by Absar Shaik
Swiggy - Payment not fully credited Awaiting Details
My order earning is *** but only *** amount only credited balance *** is pending ...
Jun 13, 2024 by Ranjith babu k
Swiggy - Order got cancelled Closed
I had ordered from a restaurant called - How I met your burgers on May **th at **:** PM. After some time I receive a notification from Swiggy that my order has been cancelled. When I checked they cancelled my order which was to be delivered in ...
Jun 10, 2024 by Jeevan Manoj
Swiggy - Someone is using my Swiggy Account Closed
I've been receiving invoice emails from Swiggy for someone else's orders with my account.I want Swiggy get my account logged out of the someone else’ device and get my account verified using mail. Thank you....
Jun 09, 2024 by Rashi Bansal
Swiggy - Swiggy not issuing refund Closed
I placed an order via Swiggy for a large quantity of chilli garlic chicken from The Cascade restaurant on May **th. However, upon delivery, I received a medium quantity instead. This discrepancy is evident from the bill provided by the restaura...
Jun 08, 2024 by Aswathy S
Swiggy - Quantity of order not delivered by swiggy Closed
Order id *************** swiggy. I had ordered * quantity of chicken burgers by kfc on swiggy. The delivery partner delivered me only * burger. He did not even come up on *nd floor to deliver the order. He made me to come down and receive the o...
Jun 05, 2024 by Ria Maria Cardoz
Swiggy - Zone edit problem Closed
Hi I am a swiggy rider my zone is Ulhasnagar By mistake zone has been edited from company so please change my zone...
Jun 05, 2024 by Kunal rajodia
Swiggy - Order cancelled after long waiting time Open
I am writing to file a consumer case complaint against Swiggy regarding a recent order I placed on [*th June ****]. I am highly dissatisfied with the service provided by Swiggy, specifically the longer waiting time, lack of information regardin...
Jun 05, 2024 by Asit Kumar Mohanty
Swiggy - Food was not delivered Closed
I have placed an order last night of * fried rice and * noodles. Food was not delivered due to out of stock. But in the app it says food was delivered. I talked to number of executives and only got fed up. I emailed of twice with no response. W...
Jun 02, 2024 by Reshma
Swiggy - Formal Complaint Regarding Incorrect and Unsatisfactory Order Urgent Attention Required Closed
I am writing to formally lodge a complaint regarding an extremely disappointing experience I had with my recent order through your platform. On June *, ****, I ordered "Infinity Chicken Noodles" from my go-to restaurant 'Oink Infinity' via t...
Jun 01, 2024 by Tushar Das
Swiggy - Order not received Awaiting Details
I ordered from the swiggy app from a nearby restaurant but after the shown time and tracking delivery partner at the end I did not receive my order. I even contacted their helpline number multiple times they just told me to email them and I did...
May 29, 2024 by Lavanya bali
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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