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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy - Food not delivered Closed
I ordered through Swiggy and called the restaurant via Swiggy. I asked if I could add two more brownies, they said yes and requested payment, which I made. My order was canceled without my permission, and I only received a refund for one brow...
Feb 29, 2024 by Sandhya m
Swiggy - Closed
मेरा ऑर्डर लेनदेन विफल हो गया लेकिन मेरे स्विगी मनी से पैसे काट लिए गए...
Feb 26, 2024 by Krishan Bishnoi
Swiggy - Partial item delivered Open
I have placed an order from swiggy where I have order rose tea and some other other as well, but while I am receiving the order I got to know that rose tea is missing from delivery. Then also delivered partner Sajan kunar confirmed that it is...
Feb 25, 2024 by Rakesh
Swiggy - Partial item delivered Closed
I have placed an order from swiggy where I have order * box of gulaabjaamun each of fill up by * gulaabjaamun but while I am receiving the order I got to know that is less maybe then also delivered partner girraj kumar confirmed the same they g...
Feb 24, 2024 by Ritish singh
Swiggy - Refund not credited in my bank account Open
Refund Money not credited in my bank account but swiggy staff saying your account is credited ...
Feb 23, 2024 by Palepu rajesh
Swiggy - Box seal opened and resealed using swiggy tape Awaiting Details
Cereals box was opened and resealed using swiggy tape and same was delivered. Customer care doesnt find anything wrong with this kind of delivery...
Feb 20, 2024 by Sainath K
Swiggy - Fake advertisement on swiggy Restaurant didn t fulfill the offer shown on swiggy Closed
Swiggy was showing an offer for **% off on their dineout section so i booked a table for * on the restaurant and i dined at that restaurant and when i asked to pay through the swiggy dineout section the restaurant manager declined the payment s...
Feb 14, 2024 by Nikhil
Swiggy - Hair in biriyani swiggy dont care about it Open
Order No: *************** I had a terrible experience with Swiggy today. I ordered food worth Rs. ****/- and found hair in my biryani. When I reached out to Swiggy, they simply told me that they can't do anything about the quality issue. I...
Feb 13, 2024 by Mehul
Swiggy - Food was not delivered and money didn t get refunded Open
I ordered food from swiggy, the delivery person was went to different location and was standing, I called him thrice and he said that your location is showing *kms away, hence I will not deliver the food. When the same location was being put at...
Feb 09, 2024 by Michael Arindan Bairagi
Swiggy - The payment of swiggy order Closed
I have ordered cake in swiggy on *st feb it is in cod. i asked delivery boy to take by cash but he asked to do by paytm and i have sent in paytm but the amount sent in paytm are in process. Again i did payment in swiggy app. i asked to delivery...
Feb 08, 2024 by sri kousthub
Swiggy - Swiggy delivered NONVEG food to a VEG household Open
I ordered VEG Mexican Bowl and they corrupted my religion and my values by sending some NON-VEG items to me, I contacted them regarding this and they refused a refund and asked me to raise feedback...
Feb 08, 2024 by Paresh Chitra
Swiggy - Not delivered order Open
Kal Raat mein Maine order kiya tha order ka last digit hai **** but vah order mere pass delivery nahin hua koi Balram Naam ka Yadav ka ladka tha usne bola ki order Maine pic nahin kiya hai vah order kahin aur hai aur uske bad mere swiggy instam...
Feb 03, 2024 by Harsh kumar
Swiggy - Wrong order delivered Open
I ordered chicken Singapore noodles from christy food point Akurdi Pune Maharashtra. They deliver me veg noodles that is also half plate. I raised a complaint to swiggy customer service but they are not helping. I want justice. I am trying to r...
Feb 02, 2024 by Parag Pagnis
Swiggy - Package not delivered Money not refunded Closed
The delivery person said he will deliver the package. I came to receive. Did not hand it over. And payment is not getting refunded. Neither they are accepting to deliver tomorrow ...
Jan 27, 2024 by Aastha Singhal
Swiggy - Food delivery complaint Open
I had ordered Peri Peri Shrimps and many more items from easybites by Empire through Swiggy with order id- *************** Total order was of Rs *** But shrimp was *** and the box didn't even contain half of the quantity and it was not fresh ...
Jan 24, 2024 by Sarfaraz Ali Khan
Swiggy - Incorrect package delivered Closed
The food was delivered * hour late and the items were missing from the food delivered and the food was very cold. I want refund for my order...
Jan 23, 2024 by Servesh
Swiggy - Incorrectly charged cancellation fees Open
*.I place order #*************** on Swiggy *.After ** mins I get a call from support stating one item is missing at a restaurant I can opt for replacement or refund, I opt for refund which did not show up. *. Delivery partner picks up availab...
Jan 22, 2024 by Sujit Drive
Swiggy - Order not delivered Closed
I had order on ** Jan **** the payment was done via bhim UPI After * min I get this message Your payment for Swiggy order #*************** was not completed. Any amount if debited from UPI will get refunded within *-* days. It had been * day...
Jan 22, 2024 by Pp
Swiggy - Rude behavior of delivery agent Closed
I ordered food in swiggy...and gave exact location with my actual address and also mentioned the landmark so there is no issue to find my location but when the delivery agent arrived and he ask my location i explained him again but he stil coul...
Jan 20, 2024 by Payel maji
Swiggy - Swiggy Food ORDER Closed
ಸ್ವಿಗ್ಗಿ ಆಪ್ ನಲ್ಲಿ ನಾನು ಆರ್ಡರ್ ಮಾಡಿದ್ದ ಊಟವನ್ನು ನನ್ನ ಅನುಮತಿ ಇಲ್ಲದೆಯೇ ರದ್ದು ಮಾಡಿದ್ದಾರೆ. ಅಂದು...
Jan 08, 2024 by Ayyanna Nayaka Pamanakallur
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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