File a Complaint against Swiggy and zomato
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy and zomato?
If you are not satisfied with Swiggy and zomato, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy and zomato
But before filing a complaint, you should
a. Contact the customer support of Swiggy and zomato first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy and zomato - Swiggy and zomato had missing orders and all they did was just apologize Closed
I had ordered kfc from Zomato and few items were missing , not only that they always place my order and then cancel ... This happens twice.. also I get the refund late Swiggy gives ** percent off but also reduces the quantity and quality ... ...
Aug 31, 2019 by Vishwani
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