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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Supr Daily - Regarding refund amount Closed
Still refund amount did not credited in my account...
Jun 04, 2022 by Niharika chinnu
Supr Daily - Refund of rs 800 not recd Closed
I have subscribed aavin milk for one month. Abruptly u have closed supr Daily. U mentioned that u have remitted rs ***. So far we have not recd. How to go to consumer court. ...
May 26, 2022 by K.RAMASWAMY
Supr Daily - Transfer money from supr wallet to my bank acc Closed
I want to transfer my money from wallet to my bank account....
Apr 12, 2022 by Shaurya Srivastava
Supr Daily - Package Not Delivered Closed
Actually I have referred my * family members on **th of dec **** and they have successfully placed there *st orders after that also supr Daily people canceled the orders it is not a multiple accounts its a *th floor building so on each floor we...
Dec 24, 2021 by Syed Adeeb Uddin
Supr Daily - Amount dispute Open
I have added the amount from my account (Credit Card) to super daily wallet to place orders. From that, I have utilized some amount and an amount of Rs.***/- left in the wallet amount. As I thought I will place orders later I did not withdraw t...
Sep 09, 2021 by Lavanya
Supr Daily - Refund not processed Open
Hi All, I had placed an order worth Rs*** on ** Apr **** for grocery product , but none of the product was delivered to me, So I asked for refund. After multiple days of chasing they had refunded the amount into wallet Rs ** on ** April & R...
Jul 23, 2021 by Amanpreet singh
Supr Daily - Free 7 Days of Milk Not received as per offer Closed
There are * issues: * - As per the offer, I'm supposed to get FREE * days of Milk if I subscribe for * month. I placed the order for * month of Milk with coupon of * days free milk. However, SuprDaily is not ready to offer the * days of Free m...
Jul 20, 2021 by Javed K Aga
Supr Daily - Cashback promised and not received Closed
They advertised a coupon code that promised major cashback - of course , i had to spend a specific amount and pay through a specific mode of payment. So i followed the instructions to the T .. Filled cart with products that qualified for the co...
Jun 23, 2021 by bhavika eldon Pinto
Supr Daily - Forcing customers to buy membership Closed
Well, I been using Supr Daily app for milk from over a year now. Suddenly, without even intimating, Supr Daily have made Supr access mandatory for Milk subscription. When I reached supr daily customer care through chat, they replied - ' Visha...
Jun 19, 2021 by Vishal Parekh
Supr Daily - Money not Refunded Open
I added Rs*** in my wallet on **th March, **** through PhonePe app (screenshot attached) but till now it has not reflected in the wallet. I have reminded the chat service multiple times but no one responded. They have not paid attention to what...
Jun 14, 2021 by Manas Milind Pratap Singh
Supr Daily - Wallet amount not refunded Closed
I have added **** rupees in suprwallet but that amount was credited as supr credits and have restriction to purchase only groceries with that supr credits. I do not want to purchase any grocery but want to purchase milk. Their customer care num...
Jun 02, 2021 by Navaneeswar Rao B
Supr Daily - Milk not delivered Closed
From April **th Supr daily was supposed to deliver milk daily at my Chennai residence. On **th the bag and milk was delivered. ** ** and ** milk was not delivered. Customer care promises delivery by ** am. But milk doesnt get delivered. Ei...
Apr 22, 2021 by Sujata Jai
Supr Daily - Wallet recharge is bypassed by proxy promocode and the amount credited as Supr Credits Closed
As a regular customer of milk, while trying to recharge my wallet, Supr daily forced with a proxy promo code and credit the amount to Supr credits without my knowledge. This is their wicked strategy of forcing customers to buy groceries....
Apr 22, 2021 by Sahitya Reddy
Supr Daily - Refund not happening since 4 months Closed
Requested the Suprdaily team to refund...first they said..they will resolve. After no response, we tried using the balance to buy. They said.. sorry.. services not available. Then again I raised complaint. After lot of chat discussion, they sai...
Apr 14, 2021 by Deepika sahu
Supr Daily - PAYMENT DEDUCTED TWICE BUT ORDER PLACED ONLY ONCE Closed
ORDERED TWO PACKETS OF AMUL TAAZA *L MILK. PAYMENT HAS BEEN DEDUCTED FROM THE ACCOUNT TWICE BUT ORDER IS PLACED ONLY ONCE AND THAT TO FOR DAY AFTER YESTERDAY. NEED IMMEDIATE REFUND. ...
Apr 13, 2021 by Mahendra Bindra
Supr Daily - Payment not updated Closed
Paid Rs*** using upi. Amount has been debited from bank account on **th Feb ****, *.**am morning. It never got credited to supr daily wallet. Called up customer care * times and chatted with them another ** times but no positive resolution. c...
Feb 11, 2021 by Bishakha biswas
Supr Daily - Expiring my recharge money within 30 days Closed
They were running of offer where if u recharge with **** u will get **** as amount. I.e. *** bonus. Now there are saying that this entire **** will b lapse if not used within ** days. How can they expire/lapse my money , maximum they can laps...
Oct 24, 2020 by Sanjeev Kumar saini
Supr Daily - Fake Used Product Delivered Closed
We ordered * Kinely Water Bottles, but they delivered used water bottles filled with water and sealed with new cap. When I tried to complain, they don’t want to reveal the seller details. Pure cheating from SuprDaily to make money. Such a car...
Sep 17, 2020 by Kishore A
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