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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
State Bank Of India - Refund not Credited Closed
Myntra claims that the order failed to get processed due to a payment gateway issue & unfortunately, the money debited from my account towards payment of the order has also not been received by Myntra. The same should have already been reverse...
Nov 22, 2021 by Mohak Ranjan
State Bank Of India - Unauthorized Transaction Open
*. The transactions took place on August **th (midnight around **am). I have given complaints already to google, cyber crime and SBI customer care, but they are still in "under process" status since * months. *. "OTHPG ****** GOOGLE* GOOGLE RE...
Oct 23, 2021 by Kedarnath P
State Bank Of India - Unauthorised upi transaction Closed
Received a top up on FB and they were offering a voucher for ****/- and I clicked on the banner and it redirects me the phone pe app. After this they deducted ****/- from my SBI account....
Sep 08, 2021 by Sushma
State Bank Of India - Credit Card blocked but payment deducted Closed
I blocked my SBI Credit card * months ago after that I did not get replacement card still money rupees ***.** deducted from my account....
Aug 28, 2021 by AJAY SINGH
State Bank Of India - Cash debited from account but not dispensed from atm machine Open
Respected sir Atm transaction of Rs .*****/- on **-**-****, i tried to withdraw cash from ICICI bank shahapur atm but I didn't get cash from atm but my account is debited. On **-**-**** I raised a complaint no.AT************ but I didn't g...
Aug 23, 2021 by MD IBRAHIM KHALEEL
State Bank Of India - unauthorised transaction in SBI account Closed
I have received SMS from +************ that my SBI account has been suspended and to update KYC click the link https://d*d***fecda*.ngrok.io/sbibank , unfortunately i felt it is real SBI link and clicked with OTP. Immediately my account was deb...
Jul 24, 2021 by NAGARAJU YERRA
State Bank Of India - Late refund transaction by SBI netbanking Open
We paid MGVCL bill on **-**-**** transaction & Refund back transaction on *-*-****by SBI.Normally it takes T+* days but due to delay transaction we are not able to track bill in time.Pls.check RBI circular & do needful action.We already inform ...
Feb 19, 2021 by Hemalkumar
State Bank Of India - Pension not credited Closed
My mother’s arrear pension of amount ***** has been delayed since last one year due to negligence of SBI branch authorities. They are not responding to our email and complain ...
Dec 06, 2020 by Prabal Talukdar
State Bank Of India - Wrong Entries of loans and Credit cards Open
Sir, With due respect I wish to inform you that I have observed that there are number of wrong entries of loans and credit cards with over dues are there in my CIBIL report as per given details: *) IPERKOL******** - IVLFIN Person...
Nov 30, 2020 by Sunil Singh
State Bank Of India - Unauthorised charges on Credit card Open
This is to bring into your notice with regards to the glitch in the incomplete payment of SBI ELITE CREDIT CARD. Please find the below cover statement and explanation for the payment of credit amount which we have not paid and why we have not p...
Jul 15, 2020 by P.Lasitha
State Bank Of India - Payment deducted from account but order not placed Closed
Amount of Rs.***** deducted from account but order not placed on flipkart. I contacted with flipkart and confirmed that no payment was made onto them. I believe my payment is stuck on Gateway. Its been * days as usually it took * days for payme...
May 26, 2020 by Rahul Kumar
State Bank Of India - A c debited but amount not transferred to merchant not reverse to my A c Open
This is to inform you that I have purchased saree from Radhika Textile rayagada for giving payment I used my debit card through swipe machine Rs.****.Swipe machine A/c no. ***********.Tried two times link got failed. Then payment has done throu...
Apr 21, 2020 by S Divya
State Bank Of India - Fraud transaction by ATM Debit Card by swipe cloning Open
Respected Sir/Madam, Sir, I am GS-******W LDC Shiv Kumar Pandit S/o Shri Panchi Pandit resident of Vill & Po -SAPTA, Distt- MADHUBANI, Pin: *** *** (Bihar) serving in BRO under MoD and at the incident time posted to Kargil (J&K). Sir, ch...
Feb 27, 2020 by SHIV KUMAR PANDIT
State Bank Of India - Fraudulent Transaction on Credit Card Closed
On *th December ****, * fraud transactions amounting to Rs. *****/- and Rs. ****/- happened on my credit card and as and when I saw the transactions alert I called customer care and informed them about the fraud and get the card blocked and did...
Jan 01, 2020 by Lakshya Agarwal
State Bank Of India - Refund Amount Did not Reflected to my Account Open
Account Name : Mr. SIVA VIGNESH K Account Number : *********** I really fed up asking SBI for crediting the REFUND amount to my account for past one month with several Emails and Tweet.But Still my issue has not been resolved.Le...
Aug 22, 2019 by Siva Vignesh
State Bank Of India - Delay in issuance of Cheque book Open
I am staying in SOUTH KAMALANAGAR, ECIL POST, HYDERABAD-******. The same is also there in the bank records. I applied for cheque book on **th June **** and today is *th August ****. It's more than * month and till now I have not received any ch...
Aug 06, 2019 by RAJ SRIVASTAVA
State Bank Of India - Cash not withdrawn Closed
Hello Team, I did transaction with non-icici bank ATM (SBI) on **-**-**** with transaction id- NFS******** of Rs- **,***, amount has been deduct but not received cash. So i already raised complaint (SR*********) with ICICI Bank. Thanks Rahu...
Jul 13, 2019 by Rahul Bartariya
State Bank Of India - Loss of money Closed
they have not working any state bank and andra bank cdm mechines at the last two days ...
Jun 10, 2019 by narayana
State Bank Of India - SBI Credit card Goons Open
On **rd May ****, * Body builders from SBI visited my home and threatened to kill me and my family, I have already informed Honourable CM of Delhi, Honourable Police commissioner of Delhi and Honourable RBI Ombudsman Delhi and Delhi*. I am wo...
Jun 03, 2019 by S Ramakrishnan
State Bank Of India - Amount debited before due date Open
I WAS HAVING SBI GENERAL HEALTH INSURANCE WHICH WAS SUPPOSED TO RENEW ON **.**.**** BUT THE BANK DEBITED THE AMOUNT ON **.**.****. I AM NOT INTERESTED IN CONTINUING THE POLICY DUE TO POOR SERVICE. THUS I REQUESTED BANK TO REFUND THE AMOUNT AND...
May 28, 2019 by AMIT POPTANI
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