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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
STANDARD CHATERED BANK INDIA - CREDIT CARD CLOSURE DELAY Open
I gave a request for credit card closure on November **th **** but the card dint close. Later after following up from July, bank closed it on August ****. I raised a compensation request as per RBI for Rs ***/ day but the bank has been turning ...
Nov 15, 2024 by MOHAMMED UZAIR
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