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1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ssmsung estore?
If you are not satisfied with Ssmsung estore, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ssmsung estore and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ssmsung estore
But before filing a complaint, you should
a. Contact the customer support of Ssmsung estore first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ssmsung estore - Samsung estore Closed
I ordered a phone from Samsung eStore on *th August for *****/- and delivery was suppose to happen on **th August, when not received till **th I raised a request to cancel the order and refund the amount. Called customer care more than ** tim...
Sep 03, 2020 by Shanoob Nassar
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