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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Srinivasa Theater first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Srinivasa Theater - Item Price Open
I went to watch a movie today (**-**-****) at Asian Srinivasa in Khammam. During intermission, I bought a cool drink which was filled in a ***ml coke cup and sold with an amount of Rs.**/-. But the actual MRP is Rs.**/-. ...
Apr 13, 2018 by Annapareddy Sai Anudeep
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