File a Complaint against Sride Carpool
Case Details
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Resolution
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How to resolve Sride Carpool complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Sride Carpool?
If you are not satisfied with Sride Carpool, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Sride Carpool and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Sride Carpool
But before filing a complaint, you should
a. Contact the customer support of Sride Carpool first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Sride Carpool - Money has not been deposited Open
They said they transferred **** in my bank account on **nd December **** but I checked it and shared the screenshot of the bank statements. I didnt get any amount on that day of the other day as well. I sent then many emails but they are not re...
Dec 12, 2022 by Kunal Maldahiyar
Sride Carpool - Extra amounts paid due to technical gliteches in APP Closed
Extra amount paid on **.**.****...
Nov 11, 2022 by Smriti Banerjee
Sride Carpool - Sride not refunding my voucher money nor extending the validity Open
Sride team there email customer service is I don’t know if they understand the issue or not. I had recharged for vouchers on *th march amount ****, couldn’t use a single ride due to covid struck. They emailed me stated once my office resume...
Nov 03, 2022 by Sarmistha sengupta
Sride Carpool - My money not transferring S ride Open
I am car owner and using Sride. I raised request with S ride for redeem my amount *** by Aug ** **** . Its been long time , they have not transferred my money yet to my paytm wallet. After taking followup on E mails. ...
Aug 26, 2022 by Gaurav
Sride Carpool - Sride money not getting refunded Closed
Have been using sride carpool app as a ride provider. So the money sent by the commuters got stored in the app wallet. When we tried to redeem it, It never works even after multiple times. Their customer support also not responding after initia...
May 24, 2022 by Aswanth seetharaman
Sride Carpool - Sride not remitting my payment Open
I had raised a request to withdraw money on *th Oct(screenshot attached) and till date haven't received the money. The request got expired. I again raised a request today on **th Oct(screenshot attached). I've tried reaching out to them o...
Oct 19, 2021 by Saket Gupta
Sride Carpool - Payment not getting transferred in bank account Open
Myself Niloy Mukherjee chose sride during my travel to office. But my money in sride wallet is not getting transferred to my bank acount. Though I have mailed them several times but still no response from their end. ...
May 04, 2021 by Niloy Mukherjee
Sride Carpool - Sride not allowing money credit to my paytm wallet or bank from sride credits Open
Hi, I have tried multiple times to redeem money from my sRide wallet to my Paytm or bank account but it does nit reach my account even though every time a request is created. I have written email to sirde support but it went without respons...
Mar 24, 2021 by Gaurav singh
Sride Carpool - Sride Carpool Sride not redeeming wallet money Open
I have been trying to redeem my Sride wallet balance to my bank account since March this year but it hasn't been credited yet. Even after repeated emails and follow ups with the Sride support team (support@sride.co) nothing has been done......
Nov 18, 2020 by Atul
Sride Carpool - SRide Carpool Not redeeming amount 4899 Open
I have tried to redeem amount from sride wallet several times to my bank account and tried on paytm also, but sride is redeeming that amount. I have sent them mail also but each time I’m only getting system generated mail saying we will reach...
Nov 17, 2020 by Vijendra Saxena
Sride Carpool - SRIDE NOT REDEEMING MY MONEY TO PAYTM Closed
I have raised multiple requests for redeeming my hard earned money to my paytm account however every time it says it will be done by *days but never got my money...
Nov 12, 2020 by Vivek
Sride Carpool - Unable to redeem amount from SRide App Closed
I have raised multiple requests to transfer wallet balance to my PayTM account but its not done. Also they don't respond to queries through email and they don't have any phone number to contact....
Oct 19, 2020 by Yashwanth
Sride Carpool - SRide Amount not redeemed Closed
I am trying to redeem the SRide balance but not able to transfer. Raised couple of complaints on email but no response from Sride....
Oct 14, 2020 by Abhi
Sride Carpool - Sride Carpool Wallet money not refunded Closed
I have raised multiple requests to transfer wallet balance to my PayTM account but its refunded. Ana I have sent mails to them but didn't get any response....
Oct 12, 2020 by Prasad Sawant
Sride Carpool - Wallet Money not being refunded by sRide Open
I added *** Rupees in my sRide account.. At the time of adding money, company did not informed me that money can not be redeemed.. now it is refusing me any payment.. Very fraud company.....
Oct 06, 2020 by Prasad Patankar
Sride Carpool - Sride car pool money fraud no redemption Closed
I have been chasing these guys for my hard-earned money for more than * months. They don't have courtesy even to respond. VERY PATHETIC. Placed redeem request more than ** times. ...
Sep 15, 2020 by Amey Kulkarni
Sride Carpool - Wallet refund not done Closed
Yogesh M, Mumbai - I have raised multiple requests to transfer wallet balance to my PayTM account but its not done. Also they don't respond to queries through email and they don't have any phone number to contact....
Sep 09, 2020 by Yogesh AM
Sride Carpool - S Ride Sride not redeeming my payment Closed
I am a car owner and using Sride for quite some time. They suddenly stopped me redeem my money. I have raised many requests with them but in vain. They didn't even bother to respond. Could you help me redeem my money - Rs 2952? Thank you As...
Sep 02, 2020 by Ashish Jaiswal
Sride Carpool - SRide not transferring Wallet Amount to my Bank Account Open
Hi Team, I am Car Owner and share my rides with other employees as car pool, sRide is not transferring the amount from app Wallet to my Bank Account. I have sent a lot of emails to them but never got a single response from their end. I am follo...
Aug 27, 2020 by Sugam Gupta
Sride Carpool - Sride amount refund Open
I recharged the sride account with paytm and had the balance in the wallet of sride. The balance amount was around **** rs on March **th. Now due to lockdown I am not using that money. They updated their terms and condition which says you c...
Jul 27, 2020 by gourav sukhija
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