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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Sri Sathya Groups - Package not delivered Open
I had ordered an electrical distribution box "HPL * Way SPN Techno Range Distribution Systems Single Door" for Rs. *** from http://www.ssgmysuru.com on ** Jun '**, *:** pm. The delivery date was **th June and was later extended by them to June ...
Jul 12, 2019 by Viswas S. Nair
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