File a Complaint against Spicejet
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Spicejet?
If you are not satisfied with Spicejet, file a complaint now:
1. Go to "File a Complaint" form
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a. Contact the customer support of Spicejet first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Spicejet - Refund of amount Closed
Sir, I have booked a tkt on ** Jun ** and same day i have cancelled the tkt .the total amount paid was *****.as per this corona pandemic if someone canceal his flight on same day then he will got full refund but sir they are deducting charges...
Jul 18, 2020 by ajay kumar
Spicejet - Spicejet Spicejet not Refunding money Frequent cancellation of Flights Closed
This is the second time my flight has been cancelled and refund to my bank account has not been done.The amount is hold up in credit shell....
Jun 14, 2020 by Shankar Bevinkatti
Spicejet - Spicejet not Refunding money Open
Spicejet cancelled their flights due to covid-** but not refunding my money when I e mail them they send me a mail which is - Due to a nationwide lockdown on account of the ongoing Coronavirus outbreak, we are working with limited resources at...
May 20, 2020 by Neeta
Spicejet - Spicejet not refunding money after flight cancellation Open
Had booked a ticket for DEL-AHD for **nd March with departure time *:** PM. PNR:- RDFE*D and NCWQ*T At **:** PM the previous day i.e. **st March I am called by a number from Spicejet Customer Care saying my flight has been CANCELLED and that...
Apr 13, 2020 by ANUSHKA VERMA
Spicejet - Wrongly charged extra for baggage Closed
Hi, my name is Ajita Khanna and I am a frequent traveller on your esteemed Airlines. However, sometimes few incidents changes the loyalty of a customer. One such incident happened with me today which will change my loyalties to other Airlines. ...
Jan 18, 2020 by Ajita Khanna
Spicejet - Denial of food Closed
I along with * adults (out of this * senior citizens) and one infant booked a ticket (PNR VGE*FK) from Shirdi to Delhi scheduled to depart on **-**-** at ****. Ticket attached. We reached Shirdi airport at ****. Flight was delayed and made to ...
Dec 28, 2019 by sonu
Spicejet - Flight delayed for 5 hours Closed
The flight was to start from Patna airport on **th September at **:** am. We started from a nearby town called Muzaffarpur at * am in morning to catch the flight. Initially they didn't inform us anything. When we reached the airport they told t...
Oct 10, 2019 by Anjuri Anupriya
Spicejet - Flight delayed Closed
Spicejet flight from Kolkata to Delhi was supposed to take off at *.** AM on **rd July but it took off at ** AM. I demand compensation as per DGCA guidelines for flight delay beyond * hours....
Jul 27, 2019 by Ganesh Shankar
Spicejet - Flight got delayed by more than 6 hours Closed
My flight SG** from ahmedabad to bangkok on **th may got delayed by more than *hours.It was suppose to depart at *pm from ahmedabad airport but it instead it departed at *:**am.The staff said that the flight was delayed due to technical glitch ...
Jun 06, 2019 by Vansh
Spicejet - Compensation of misbehaviour and inordinate delay in flight departure Open
My one stop flight Jaipur - Surat- Mumbai on **st April **** (PNR- E*EH*P) which started from Jaipur at *.** am broke down in Surat due to some so-called technical glitch and we had to wait for more than *.* hrs. If the flight occupancy is no...
Jun 02, 2019 by Prashant Biyani
Spicejet - Reschedule the flight in couple of days after the ticket booked Open
I booked tickets through Goibibo from Shirdi to Goa for Jun ** ****. I got a few choices of flights. I choose the flight from Shirdi (Spicejet with a departure at *:** am) to Hyderabad and then a connecting flight from Hyderabad (Indigo with a ...
Apr 06, 2019 by Sreeram Ravinoothala
Spicejet - Want compensation for cancelled flight Open
I was supposed to travel from Delhi to Goa on **th March at **:** am flight. Due to operational reasons, my flight SG **** got cancelled and I got this information just ** min before my departure. So I rushed to customer care office at Terminal...
Mar 22, 2019 by Neha Suri
Spicejet - Full refund of air tickets not given Closed
I have booked SpiceJet airline flight no SG***. My pnr no is K*WBTM. As you are aware current tensions between India and Pakistan soldiers leave have been cancelled and as I’m in defence my leave was cancelled and I have cancelled my ticket s...
Mar 20, 2019 by Gaurav sharma
Spicejet - Refund not acknowledged Open
The flight was booked with Spicejet for a senior citizen couple. One of them met with the cerebral attack with left side totally paralyzed. Wife is suffering from mental trauma. All docs mailed about hospitalised and marriage certificates. Spic...
Mar 13, 2019 by Ashim
Spicejet - Delaying refund Closed
Hi, I have done a hotel booking spicevacations.com subsidiary of Spicejet and as per them due to some technical issues they cannot confirm the hotel booking. my money is with them for almost * weeks and they are only assuring me to wait and d...
Sep 17, 2018 by Nitin Sharma
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Questions about Spicejet
Ask questions about Spicejet and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Spicejet?
0124 498 3410
What is Spicejet office address?
319 Udyog Vihar Phase-IV Gurgaon - India
What is Spicejet customer care email?
investors@spicejet
Where to find Spicejet discount coupons?
Who is the Owner / CEO of Spicejet?
Ajay Singh
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