SpiceJet airlines
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Complaints
SpiceJet airlines - Flight delayed more than 5 hours Open
Flight number SG **** dated **th May ****. PNR number - ZKN**R I have booked a ticket on this flight from Bangalore to Delhi and in morning at *am I was having train for Moga Punjab. Flight is rescheduled twice from earlier **pm to *:** ...
May 31, 2024 by Rinku singla
SpiceJet airlines - Unethical charges charged by Spicejet Open
I am writing to express my deep disappointment and dissatisfaction with the service I received during my recent flight with SpiceJet. Yesterday, on my flight at ** pm, I had additional luggage due to carrying items for a friend who was also ...
Mar 22, 2024 by Samridhi
SpiceJet airlines - Loss due to Customer service deficiency Open
I have booked ticket on regular category rather than student category. I am unaware of the fact that it was under regular booking and I doubted on it, so I called the customer care service of SpiceJet airlines. I have initially waited for ** mi...
Feb 26, 2024 by Khatravath Maruthi Srinivasa Koushik
SpiceJet airlines - Luggage missing Closed
Airline has lost my luggage yesterday dated **th Dec ** & till now not able to even track my luggage ...
Dec 31, 2023 by Ankita Agarwal
SpiceJet airlines - SpiceJet PrePoned the Flight Impossible to catch flight no free change allowed Open
I booked Spice Jet Flight for travel on *th of Nov. Delhi to Varanasi *:** PM , prior to this we are travelling from another flight which will arrive at Delhi T* terminal at *:** pm. I booked the flight considering Sufficient time to catch t...
Nov 03, 2023 by devendra kumar soni
SpiceJet airlines - Flight delayed Closed
I have to reach srinagar by * pm today but this SpiceJet airlines had delayed flight two times by two hours . This is not compensable to me I had to join my duty itself . ...
Mar 17, 2023 by Gurtaj singh
SpiceJet airlines - My new baggage was damaged completely by Spicejet Open
While my travel from Jeddah to Calicut on **/**/****, I had checked in my new baggage from Jeddah through Spicejet and once it arrived in Calicut, I found my baggage was damaged completely. A part of my zip locker was missing, TSA locks damaged...
Jan 29, 2023 by Fuaad Edayatu
SpiceJet airlines - Amound Refund Open
I made a booking on Jan **th from Madurai to Dubai for Feb *th * pax (* adults and * Infant) on the Spicejet website. The amount has been deducted from my account but I didn't get my booking details. It's been. I have raised a complaint at cust...
Jan 20, 2023 by pravinkumar
SpiceJet airlines - Air ticket fare refund Closed
Due to the Covid-**, spicejet has canceled on March **** which I was taken early month of January ****. After Cancellation of the ticket I have communicated to airline several time unfortunately they didn't refund sofar. Hence I request to help...
Jan 14, 2023 by Muhammed parammal chappayil
SpiceJet airlines - DELAYED AND LOSS BAGGAGE Closed
Hello sir, I am Reshma, writing this complaint for my friend Mr. Mohammad Azam and his family. They traveled from Dubai To Mumbai on **th Dec **** and one of their baggage got lost. They complained at the airport same time and filled out the f...
Jan 05, 2023 by RESHMA THOMAS
SpiceJet airlines - Need compensation for delayed flight Closed
Flight SG *** Jodhpur to Mumbai was cancelled on **st December & rescheduled after ** hrs. on **nd December. Kindly provide compensation for accommodation & food changes done during this period....
Dec 23, 2022 by Jagdish Sogam
SpiceJet airlines - Delayed Flight Closed
My flight from Delhi to Pune was supposed to depart at *:** in the morning. Without a ** hour notice, my flight was delayed *+ hours without any compensation or remorse. I missed my final semester exam because of this....
Nov 01, 2022 by Gitanjali Tyagi
SpiceJet airlines - 2000 rupees taken in the name of registration fee Open
First they call me said about joh offers including * steps and then First was the online test I have done it then they told me to pay registration fee of ****/- they said it is refundable amount you will get your money in last round of intervie...
Oct 10, 2022 by Faroza Fatima
SpiceJet airlines - Damaged baggage in SpiceJet Flight Transit Open
In a flight from Srinagar to Delhi on **rd September, our bag(marked as fragile) was completely spoiled and we lost some of our valuable items too. We were assured that we will be fairly compensated and their team will reach out to us but despi...
Oct 06, 2022 by Mahesh Singh Meena
SpiceJet airlines - Baggage damaged by spicejet India Closed
Full issue description mail to spicejet many time but no resolution till yet. Hi Appellateauthority, Hope you are doing Well! I had taken flight on ** Aug from Pune to Bagdogra when i land i found my luggage was tired from front i immed...
Sep 24, 2022 by Aman Choudhary
SpiceJet airlines - Missing luggage Closed
I was travelling thailand for trave My Pnr no.xdd*gj l but thailand immigration don't gave me entry visa and they send us back to India .When we reach there airline staff said that my luggage and one of my friend lugage was not there and they f...
Aug 18, 2022 by Singh Sandeep
SpiceJet airlines - Valuable items missing from checkin luggage from spicejet flight Open
My name is Jigyasha Srivastava, Indian Passport holder based in Dubai, UAE. I landed in Delhi airport yesterday on **.**.** from Dubai via spice jet flight no.SG-**. After arrival, during the luggage collection, I came to know that my luggage w...
Jun 16, 2022 by Jigyasha Srivastava
SpiceJet airlines - Refund not given Closed
Hi Team, Please find the below details: Transaction id :- wuti********** Debited Amount :- Rs. *** Payment Date :- *nd May **** Payment type :- Net banking...
May 20, 2022 by Birendra Kumar
SpiceJet airlines - Refund not provided Open
Hi, I had booked a ticket from Goa to Delhi with PNR PH*U*X. The flight was rescheduled after two days from the origin date so i cancelled and demanded refund. My refund has been initiated but still not processed yet. Provide my full refu...
Mar 14, 2022 by Gagan Pushkar
SpiceJet airlines - SpiceJet Flight Notification for Rescheduling Flight Closed
SpiceJet Flight Notification * messages SpiceJet <noreply@spicejet.com> Wed, Feb **, **** at *:** AM Reply-To: custrelations@spicejet.com To: junejaaditya@gmail.com THIS IS AN AUTO-GENERATED MESSAGE. PLEASE DO NOT REPLY TO THIS EMAIL. D...
Feb 16, 2022 by ADITYA JUNEJA
SpiceJet airlines - Spicejet Airlines not refunded Closed
Sir, We had booked spicejet air tickets to travel on **th May **** (PNR:GI*QHR). Due to covid, spicejet had cancelled the tickets and kept our amount in credit shell. It's been two years we are mailing to spicejet Airlines to refund our amount....
Jan 10, 2022 by S laksmi
SpiceJet airlines - Money not refunded for failure transaction Closed
**. Trying to web checkin from my wife's fight from Ajmer to Mumbai. (Travel Date : **st Nov ****) **. Checkin was unsuccessful using the Spice Jet's website & payment gateway was Amazon Pay. (Transaction Date : **th Nov ****) **. Despite...
Jan 05, 2022 by Pawan Shahani
SpiceJet airlines - Refund Closed
Flight cancelled by airline but amount not refunded...
Jan 03, 2022 by Neerajkumar dharamraj dubey
SpiceJet airlines - Refund not initiated in case of death of father Open
My name is Mudit Jethwani and I was supposed to travel with Spicejet Airlines from Delhi to Dharamshala on *th September. However due to sudden demise of my father on *nd september i could't travel and shared my father's death certificate and r...
Sep 19, 2021 by Mudit Jethwani
SpiceJet airlines - Flight ticket cancelled by airlines Open
I have booked a flight ticket from make my trip and it was cancelled by airlines so I would like to request for refund...
Aug 20, 2021 by TSERING GOMBU
SpiceJet airlines - Refund for Ticket Closed
We had booked a flight but they have not allowed my wife for onboarding since RTPCR was required. that was fine but few things i want to highlight. *) Whenever we take flight and RTPCR required, then we always gets multiple calls from Airlin...
Jul 12, 2021 by Shivom Tripathi
SpiceJet airlines - No Refund for SpiceJet Flight cancelled due to covid19 pandemic PNR Open
Our Flights were canceled due to covid-** Pandemic (PNR-QBY*GZ). We requested SpiceJet for a refund and they said 'If a customer is unable to use the available credit shell amount till **st March **** then as per govt. guidelines the refund of ...
Jun 22, 2021 by Karthik VV
SpiceJet airlines - Shifted passanger to other Airlines flight and charged additional for Infant Open
Cancelled flight * hour before depart due to low passanher load. Shifted time also by * hr. Ask passanger to shift to other go air flight and fare was adjusted as per them. Once reached go air desk they told to pay additional for infant which ...
Jun 12, 2021 by Amritesh sinha
SpiceJet airlines - Regarding voucher of spice jet Closed
I have booked a ticket for my parents in December having PNR : SGBT*K . Due to the medical conditions of my mother they were not able to board the flight and I submitted the medical proofs as well . As a kind gesture , Spicejet team gave me a...
Jun 06, 2021 by Anuradha
SpiceJet airlines - Cancelled Air ticket fare not refunded Open
My family and I booked Spicejet air ticket for travelling to Delhi and back via Pune and Trivandrum. Unfortunately, that flights were cancelled due to covid-** pandemic situation. Even, credit shell were not allowed, hence, I would appreciate ...
Feb 15, 2021 by xavier lindez fernandez
SpiceJet airlines - Cancelled Air ticket fare not refunded Closed
My family and I booked the spice jet air ticket to travel from Trivandrum to Pune and to Delhi and back, unfortunately due to covid-** pandemic situation, the flight was cancelled, later I was asked to utilize the SHELL CREDIT facility, that f...
Feb 15, 2021 by Aneesh kumar L
SpiceJet airlines - FLIGHT CANCELLED NO REFUND FOR 2 MONTHS Closed
I had made a booking with spicejet with PNR SH*I*H but the flight was cancelled and * months have passed but the refund of the same has not been received....
Jan 02, 2021 by Akash Ganeriwal
SpiceJet airlines - Extra charge for under luggage Open
I don't understand this single bag for single passanger policy when there is already a limit of ** Kg on luggage. How is this related to covid? My luggage is *KG underweight but still for having this in * separate bags I being charged an extr...
Dec 26, 2020 by Harshavardhan Reddy
SpiceJet airlines - Cancelled Flight Refund not received Closed
During lockdown I have booked SpiceJet flight no SG-**** from Mumbai to Jabalpur. There flights were not operational but they confirm that on journey date it will start. but it got cancelled, SpiceJet customer care people assured that it will ...
Dec 18, 2020 by MOHINI CHOUDHARY
SpiceJet airlines - Compensation for a delayed flight Open
My flight was scheduled for **th December **:** for Pune to Bangalore. Right now it has been rescheduled for *:**pm which is a delay of * hrs. I was supposed to be in Bangalore by afternoon. They have processed the refund for the ticket but I w...
Dec 18, 2020 by Ashna Mittal
SpiceJet airlines - Spicejet not refunding ticket amount Closed
I had booked tickets of my senior citizen parents for travel from **th mar-*rd april and because of lockdown they could not travel and this booking was done via cleartrip and amex. So as per latest directive by SC, they should refund the full a...
Dec 04, 2020 by Prasoon Kumar Agrawal
SpiceJet airlines - Non Refund of cancelled flight tickets Open
Cancellation of SpiceJet tickets for MR. BHATIA PNR No : DI*BHR due to lockdown My flight was during the lockdown period (**th April **** to *rd May ****). The flights were cancelled due to sudden lock down. Despite series of correspond...
Nov 27, 2020 by SANGEETA BHATIA
SpiceJet airlines - They not allowed me to board Open
My ticket pnr:NJ**UR ,I reached the airport * hours earlier because of long queue I am unable to get the boarding pass **min before departure. so where is my mistake should I reached to the airport *day earlier or what, please help us to get my...
Oct 21, 2020 by Md Najim Alam
SpiceJet airlines - Refund for Cancelled flights done by SpiceJet Open
I have made a flight booking for April* **** and April * **** on date Feb **** from makemytrip for SpiceJet airlines. Later due to pandemic all flights from March **th till *rd May have been cancelled. SpiceJet airlines have credited this amoun...
Sep 17, 2020 by Aditya Polisetti
SpiceJet airlines - Refund of cancelled tickets Open
I Atulya Kumar Bhoi, was working in the office of the India Post (Central), Government of India, Ministry of Communications & IT, Bargarh(Odisha) I have purchased Air ticket LTC** from Spicejet for availing LTC from Delhi to Srinagar vid...
Jul 15, 2020 by Atulya Kumar Bhoi
SpiceJet airlines - Flight cancelled and they keep amount for credit shell Open
Dear Sir/Madam, This is with regards to my booking with SPICEJET of **st July, ****, from Mangalore to Patna via Bangalore vide PNR No. D*IU*. I got a message from Spicejet on **th June at **:**pm a day before the travel that my flight has got ...
Jul 01, 2020 by Salman Imran
SpiceJet airlines - Refund not received Open
I booked * tickets and have received different amounts for all the tickets. Only * ticket was fully refunded. *. RAVI SHARMA - JFRZ*X - Received **** *. URMILA SHARMA - CEYZYA - Received **** *. UTKARSH SHARMA - X*P*YV - Received **** ...
Jun 25, 2020 by Vaibhav
SpiceJet airlines - Spicejet didn t give refund back to source Open
I booked a ticket on Spicejet through Credit card. They cancelled ticket and refunded that amount on Credit shell. They said I can use it to book tickets again. I booked again but it got cancel so now I don't want to travel with them. I just wa...
Jun 15, 2020 by Amit kumar
SpiceJet airlines - Flight cancelled by Airline and refusal to give refund Closed
had booked a flight on SpiceJet from Ahmedabad to Patna for **th May. With the Lockdown opening up and the government giving a green signal for the airlines to resume operations I was happy that I will be able to do my journey. However I was s...
Jun 12, 2020 by Megha Kumar
SpiceJet airlines - Non refund of fare by airlines due to cancellation of flights Closed
I had booked following flights on **.**.**** for our group of * persons as under :- *. Journey from Pune to Bagdogra (via Chennai) on */**-**-**** by Spicejet PNR No. QIVB*B *. Journey from Bagdogra to Kolkata on **.**.**** by Spicejet PNR ...
Jun 01, 2020 by Mukund Satpute
SpiceJet airlines - MONEY NOT REFUNDED BY SPICEJET IN BANK ACCOUNT Open
Dear Sir, My spicejet travel details, Travel Date : **.**.****. *. PNR - HGUC*U - Mumbai To Bagdogra. *. PNR - GDQ*JQ - Mumbai To Bagdogra. *. PNR - TIBYYH - Bagdogra To Mumbai I received sms on cancellation of flights for these PNRs ...
May 31, 2020 by AMIT KHEMCHANDANI
SpiceJet airlines - Flight Ticket Cancellation Charge Open
This is in reference to Air Ticket cancellation for which I am being charged by Spice Jet Airlines. I booked my family ticket(for marriage function) for Mumbai (round journey from Varanasi)on **-Feb-**** unaware of the Pandemic in nearby future...
May 28, 2020 by Abhishek Sinha
SpiceJet airlines - Flight ticket refund Open
Every year we plan for vacations. This summer we planned from Durgapur to Mumbai. We make round trip flight tickets through Paytm App from Kazi Nazrul Islam Airport (near Andal) to Chhatapati Shivaji Airport journey date is **nd May Friday, re...
May 23, 2020 by sheetal khator
SpiceJet airlines - HEAVY CANCELLATION CHARGES BY SPICEJET IN AND LOCKDOWN Open
I have booked tickets from Mumbai to Bagdogra and return vide below mentioned PNRs through SPICEJET. Travel Date : **.**.****. *. PNR - HGUC*U - Mumbai to Bagdogra. *. PNR - GDQ*JQ - Mumbai to Bagdogra. *. PNR - TIBYYH - Bagdogra to Mumbai...
May 22, 2020 by AMIT KHEMCHANDANI
SpiceJet airlines - Refund of cancelled flight fare Closed
From: Dr Salil Pal <drsalilpal@gmail.com> Date: ** April **** at *:**:** PM IST To: stuart@cleartrip.com, custrelations@spicejet.com Subject: Refund for flight cancellation by airline Sir, I had purchased a ticket through ...
Apr 25, 2020 by Salil Pal
SpiceJet airlines - Flight charges not refunded Open
PNR: EBFISJ I am writing this with very much hope for my concern with Spicejet. One poor lady's( who is working as house maid for different houses) son was stuck at Mumbai ( went for job search) due to Covid situation was unable to come ba...
Apr 21, 2020 by Lakshmi Harika
SpiceJet airlines - Flight cancelled not refunding Open
I booked the ticket on **th of march with travelling dates **nd march. Spicejet cancelled the ticket itself. No govt. restrictions were imposed at that time. While on helpline I chose for a full refund in my account but the company provide the ...
Apr 17, 2020 by Amrit Anand
SpiceJet airlines - Refund is not given for wrongly cancelled ticket Open
During the lockdown period, I was trying to explore various option through Goibibo GIA chatbot. By mistake, the ticket was cancelled even though I did not want to cancel. I immediately tried to contact Goibibo and Spicejet, both were not availa...
Apr 17, 2020 by Abdun Nabi Sk
SpiceJet airlines - Refund amount for cancelled flight Closed
I had booked tickets to/from Bangalore to Vijayawada with travel dates **th April and **th April. the flights got cancelled due to lock down. as informed by airlines the amount will be credited to credit shell after *st April, but not credited ...
Apr 06, 2020 by Krishnanjaneyulu Gowrneni
SpiceJet airlines - Refund of flight fare as the SpiceJet cancelled the flight Closed
I was to travel delhi to Coimbatore on ** March **, got information for airlines * days back that the flight is canceled and I should connect n ask for refund I connected via the site mentioned and was able to cancel my flight , however the a...
Mar 22, 2020 by Gunjan malhotra
SpiceJet airlines - Refund Open
The flight was cancelled by the airline and refund has not been processed even after * weeks. I have booked the tickets via happyeasygo. Flight No - SG**** Date - ** Feb **** Departure - Jaipur, **:** Arrival - Ahmedabad, **,** (same day) ...
Mar 14, 2020 by ROHIT MAINI
SpiceJet airlines - Flight got cancelled Closed
My flight from Jaipur to Hyderabad got cancelled and I was not informed prior to ** hours as per the guidelines....
Mar 01, 2020 by Anagh Deshpande
SpiceJet airlines - Theft by spice jet staff Open
My dad and mom been to dubai from madurai in skywing tours and travels with ** peoples on **/**/**** . They took * bags with them. Unfortunatley my dad kept *****₹ cash in baggage , (he forget to take to put in his pocket ) . After scanning ...
Jan 22, 2020 by Ahmed abdul razack l
SpiceJet airlines - Flight got cancelled and no refund from since last 35 days Closed
Flight got cancelled during boarding time and refund is not still processed from last ** days PNR: U**WRS...
Jan 22, 2020 by Mallikarjuna
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