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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Sowparnika first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Sowparnika - Booked Flat but didn't get either flat or double the deposit Open
*. I booked * flats under the offer stated in the attachment and paid **% of the deposit amount. *. Now they don’t want to either give me flats with booking rate agreed (as per cost sheet). Nor they want to return the double the amount paid ...
Jun 04, 2019 by Parijat Saurabh
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