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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of southindiansarees com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
southindiansarees com - Bad Customer Support Open
Good Afternoon ! I have ordered a lehenga on southindiansarees.com . The order we recieved is not as shown in the picture . I tried to approach them through call but couldn't connect . I mailed them they replied in the begginning but once aske...
Jan 13, 2021 by Roshni
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