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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Soundmonks in?
If you are not satisfied with Soundmonks in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Soundmonks in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Soundmonks in
But before filing a complaint, you should
a. Contact the customer support of Soundmonks in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Soundmonks in - The wrong product was came Open
The wrong products was delivered & i order * combo shirt & it came * ...
Sep 28, 2020 by Abhishek Choudhary
Soundmonks in - Worst fake product delivered Closed
I have ordered for the combo offer of Jbl products and I paid rupees ****..But I got was only cheap bluetooth speaker which may cost just *** Rupees.....
Jul 07, 2020 by Nibi Unni
Soundmonks in - Delivered fake product Closed
I have ordered Smart watch and headphone combo from the link on Facebook and i have prepaid for this order and when i received order on **rd July **** . I have got only smartwatch which is not working and headphone is missing and this watch is ...
Jul 03, 2020 by PANKAJ PATIL
I order Bluetooth watch I got simple watch I don't want this product please return my amount ...
Jan 12, 2020 by Rahul nayaka
Soundmonks in - Wrong product delivered Closed
Ordered on **th dec ****. A jbl bluetooth wireless speaker and and wireless ear phones as combo offer But got delivery a substandard speaker. Delivered thru ekart on * jan ****...
Jan 02, 2020 by Vinoth
Soundmonks in - I got wrong and fake package Open
I got the package delivered but it has wrong and fake items In it ...
Dec 07, 2019 by Prajwal Sanil
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