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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
solkart in - Delivered Item is not the Item Ordered Return Refund declined Open
Ordered Multipurpose Kitchen Sink Swan Colander BUY * GET * FREE [ * PACK ] via Order ID: #******SK on ** Sep **. Item Delivered on ** Sep **. Paid Rs *** on delivery. Unfortunately, Item Delivered is not the Item Ordered. Raised a Return reque...
Sep 23, 2024 by S A SALEEM
solkart in - Wrong item delivered Open
I ordered an insulated lunch box that was pretty good in size with carry bag that the company showed in the video over social media platform, however they sent a very cheap plastic lunch box. ...
Sep 18, 2024 by Akanksha Vats
I ordered microwaveable insulated lunch Box and received plastic lunch box. It is nothing but cheating...
Sep 18, 2024 by Jasper Suvihar Singh
solkart in - Order ID Fake Product Open
To The Owner Solkart Dear Sir, PU Leather Memory cotton Car Armrest Box Pad Universal Style Order ID ******SK The product received is fake and not genuine. You are requested to arrange collection for return. Amount paid Rs ***/- ...
Sep 16, 2024 by Sadeep Chakraborty
solkart in - Wrong products was send Open
I have ordered a tiffin box from solkart. In site of rupees *** but they have send completely different product what they have shown earlier and now their site is not at all responding. Please return this product and refund me...
Sep 16, 2024 by Pradeep sinha
solkart in - Missing items in delivery Open
I ordered the Brazilian wood from their site and was supposed to be B*G* and come with a holding basin and a budha doll. They sent just * piece of wood and there are no replies to support mails. Rather they have removed the support section ...
Sep 14, 2024 by Pratul Goyal
solkart in - Ekart logistics is not delivering my courier and even not picking up the call Closed
Ekart logistics is not delivering my parcel from past three days and giving me the no but the no is not getting picked up,the person is disconnecting the call...
Sep 11, 2024 by Mrs Haris
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