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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Softpaws official?
If you are not satisfied with Softpaws official, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Softpaws official and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Softpaws official
But before filing a complaint, you should
a. Contact the customer support of Softpaws official first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Softpaws official - Package not delivered Open
I placed order for chairs, quantity *. Paid Rs. *** through online. They were mailing me the details and assured me that my package will arrive by this sunday. Now they have blocked me on instagram, and also have deleted the gmail id through wh...
Jun 06, 2021 by Kavya
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