File a Complaint against Smokehouse.co.in
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Smokehouse.co.in?
If you are not satisfied with Smokehouse.co.in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Smokehouse.co.in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Smokehouse.co.in
But before filing a complaint, you should
a. Contact the customer support of Smokehouse.co.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Smokehouse.co.in - No refund and not responding to mails Open
i have ordered two items for my friend on april ** **** and i didn't know that situation would get worsened, at that time the website showed products would be delivered, but after a week they told it won't be, so i waited anyway. On May ** ****...
Jun 18, 2020 by Mouli
Smokehouse.co.in - Refund stuck and no replies for email Closed
The company is such a rip off. They sell products for mrp +**rs min as hidden charges. What bullshit hidden charges and on top of it charge a delivery fee. I have a cancelled order with these people before the lockdown started and I would hav...
Jun 06, 2020 by Shekhar
Smokehouse.co.in - Not giving my refund Closed
I cancelled my order on * april ****. Its been * months , still i haven't received my money . ...
Jun 05, 2020 by Ud Singh
Smokehouse.co.in - Package not delivered refund not made Open
I had placed an order on **/**/**** which got cancelled but I never got the refund for even after they assured me over email that the refund will be processed soon, after which I placed another order on **/**/**** but they never delivered or ca...
Jun 04, 2020 by Rohit Ray
Smokehouse.co.in - Refund not received Closed
Ordered on **th march of rs *** I have not received refund. Order id - **********...
Jun 04, 2020 by Apoorva Verma
Smokehouse.co.in - Wrong product delivered Open
The first time I ordered from them, all went fine until a day before delivery they texted me and said wrong items have been shipped and not to take delivery as they won't give a refund or exchange. I was sad because all the time I have been wai...
May 26, 2020 by Arindram Buragohain
Smokehouse.co.in - Package not delivered Open
I had placed an order from mumbai on **mar**** but after ordering i got the message saying that they were delivering only in delhi region so i have to cancel the order. I had made the online payment of rs ****/- through their website. After th...
Apr 29, 2020 by SUNIL KUMAWAT
Smokehouse.co.in - Packaged not delivered no reply from owner and he is not giving my money back Open
Smokehouse.co.in order I'd : **********, I ordered few item from them on online shop, I paid the amount **** rs via my card and waited for the order, it was ** days I didn't get any update on the order, so I tried contacting the owner, he neve...
Apr 15, 2020 by Tushar Singh
Smokehouse.co.in - No refund after cancelling Open
I have ordered for the first time from smokehouse. As the COD charges were very high, I paid online. I was instructed to call seller after the order is placed. I have been trying to call but the number is switched off. So i cancelled the order....
Mar 28, 2020 by sandeep ramesh
Smokehouse.co.in - Package not delivered Open
I tried ordering products from this website smokehouse.co.in and I feel I have been victim of fraud,I ordered twice before and was satisfied while they did not sent a few item before to but I neglected it but this time they did not deliver the ...
Jul 15, 2019 by Roshan mhandre
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