File a Complaint against Smartron India Private Limited
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Smartron India Private Limited?
If you are not satisfied with Smartron India Private Limited, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Smartron India Private Limited
But before filing a complaint, you should
a. Contact the customer support of Smartron India Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Smartron India Private Limited - 6months old Phone to be serviced Closed
Hi I am using a Smartron t-phone T**** (Steel Blue, ** GB). Bought on *th March ****. The phone was amazing. However since september last week the battery performance has been going down drastically. I have raised a complaint on *nd octobe...
Nov 26, 2018 by Siddharth
Smartron India Private Limited - Product not being replaced Open
I bought smartron tbook laptop on *th May **** and after * months charging adapter stopped working. On **th August **** I sent the mail to their customer care 'tcare@smartron.com'. They replied back saying that they don't have adapter in stock ...
Sep 13, 2018 by Simrandeep Singh Gandhi
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