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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Shubh Travels first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Shubh Travels - Refund not received for cancelled bus tickets. Open
I booked * tickets of shubh travels bus service from Chandigarh to Katra for travel date **-**-**** through their website on **-**-****. They cancelled the bus trip on **-**-**** and informed me through email and SMS at *pm stating full refund ...
Apr 25, 2018 by Gopal Krishan
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