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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shopolics.com?
If you are not satisfied with Shopolics.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shopolics.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shopolics.com
But before filing a complaint, you should
a. Contact the customer support of Shopolics.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Social Network
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Case Details
Personal Info
Resolution
Shopolics.com - Damaged and poor quality product received Open
I ordered four fabrics from this website as they were of Rs. ****. But when I received the package all fabrics are very poor quality and damaged. I called them to change it they didn't answer my calls and messages. I emailed them so many times ...
Apr 06, 2019 by TINTU THOMAS
Shopolics.com - Wrong product delivered delivered Open
I ordered two fabrics from the site as they were offering **% discount on shopping for rs ***. But when i received the package one of the fabric was different. I asked them to change it. I emailed them so many times but they took a lot of time ...
Feb 12, 2019 by Akshita sehgal
Shopolics.com - Received wrong product Closed
I received cheap and wrong products of entirely different design of cloth at the rate of highly price product . i have all details and screenshot of all invoice and fabric images.i am attaching all invoice with fabric image...
Nov 08, 2018 by Shilpi Narain
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