Shopclues.com
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Complaints
Shopclues.com - PAYMENT NOT MADE TO SELLER Closed
I AM SELLER AT SHOPCLUES.COM. TWO ORDERS WERE PACKED AND HANDED OVER TO SHOPCLUES INTEGRATED SHIPPING PARTNER. NO MONEY WAS REIMBURSED TO ME AFTER TIME PERIOD OF ORDER SHIPPED. I CALLED CUSTOMER CARE MANY TIMES BUT THEY TOLD ME THAT THEY WILL R...
Mar 21, 2023 by SUDHIR JINDAL
My payment is not credited since last year. I raised so many tickets called them so many times. they only give excuses. ...
Sep 24, 2022 by Deepa Mallah
Shopclues.com - Amount not refund Open
Dear sir, I ordered this prepaid order on dated ** Aug **** but due to some reason I cancelled this order but till today refund not received.Please guide me what should I do for getting refund my payment.They are made my amount stuck sir please...
Aug 31, 2022 by PRABHASH KUMAR JHA
Shopclues.com - Product Not Received Open
Ordered * Qty. for Pulse Oximeter With Free Facial Steamer And ** Masks. But received only Mask, Main product Missing. After * days i opened the package as im in hospital. when i saw the package i just shocked there is only mask and missing * N...
May 17, 2021 by Nikhil N Chippa
Shopclues.com - Payment declined money deducted Open
I tried to purchase one refurbished OPPO F* Pro(Black **GB, *GB RAM) mobile phone from shopclues.com on*.**.**** by **.** Hrs. Though money was deducted from my account, I got payment declined message & was also informed that “if the money is...
Apr 06, 2021 by KANDASAMI SANKARASUBBU
Shopclues.com - Fraud calls Open
Getting fraud calls in the name of shopclues.com wherein the callers speak of a * wheeler won from a lucky draw and luring customers to pay some money, if the customers are not interested then they are abused on the call verbally...
Dec 19, 2020 by n prashanth
Shopclues.com - ShopClues is Ignoring the customer Complaint after Esclating to them with fact Open
This is my order number of shopclues ********* and ********* I had ordered saffola oil container of rs *** of * quantity of different order...o had paid all the taxes and including all shipping charge from this parcel ... it means I shoul...
Aug 07, 2020 by Swapnil Shivalkar
Shopclues.com - Money debited twice for one order Open
I had purchased underpants for my kid on **/**/**** for Rs ***/- which was paid through my wife's account through UPI payment interface and immediately she received message from ShopClues that payment failed though money was debited from her ac...
Jul 23, 2020 by Shyam Bharath
Shopclues.com - Shopclues no refund Closed
Refund not initiated. its * months. Order ID ********* for Lee Peeter Men's Tan Stylish Open Sandals Refund amount - ***.** Refund processed date - ****-**-** **:**:** Expected Refund credit date- ****-**-** RRN number : ******f*d******T**...
Jul 02, 2020 by Siddesh pai
Shopclues.com - Online Shopping Fraud Open
Without delivering the product the company has confirmed the delivery of shipment. Moreover, there is no option for refund of undelivered products. They have the franchise Xpressbee Courier. This is their regular practice ...
Jun 29, 2020 by Alok Kumar Mitra
Shopclues.com - My Product was not returned Open
I ordered a leather jacket on shopclues my order ID is ********* and my return ID is ******* i got it on **rd January **** but its quality was not good then i filed a return request on same date of delivery but merchant reflected to return and ...
Jan 26, 2020 by Dinesh Kumar
Shopclues.com - Wrong product delivered Open
Bought * camera batteries worth Rs. ****, Order ID:********* Order Placed on Thu, ** Sep ****. On **rd September package was delivered and it had wrong product. It contained a cheap knock off samsung earphones. Trying to contact the company an...
Sep 27, 2019 by Abhishek Rana
Shopclues.com - Item not deliverer Open
Dear Sir/Madam, I have booked two raincoats from Shopclues, however they send me only one raincoat & bill is of two raincoats. The amount was deducted of two raincoats. However, I have called to courier company, they did denied for the same ...
Jul 06, 2019 by Shivam Solanki
Shopclues.com - Leakage of personal info from customer database Open
My friend's sister received a courier from shopclues.com on the address provided to the shopping website which stated that she has won * lakh rupees as the prize. Also enclosed was a scratch card which when opened, said that she has won an addi...
Feb 24, 2019 by Jithin Philip
Shopclues.com - Received 1 product out of 4 products in the combo package Open
Dear, Voxya I am writing this to you because I have suffered mentally for this matter. Company/e-commerce platform: Shopclues. Order id: ********* Date of order: * February **** Delivery date: ** February **** Return request date: ** Fe...
Feb 24, 2019 by Sharad Vaishnav
Shopclues.com - Wrong product delivered and reject my return request Closed
I ordered * nos of door curtains which was iliv Mid brown flower designer door curtain set of *. But I got totally wrong product, wrong color, wrong design even worst quality. I immediately apply for return request through shopclues app. After ...
Nov 17, 2018 by Jaydev Dutta
Shopclues.com - Wrong product delivered Open
I ordered a pair of socks of Adidas. They delivered me socks of some other company. When I asked them to replace it they are saying that it cannot be returned. i need the right product what I ordered. Sir please help me...
Oct 25, 2018 by Ashutosh Singh
Shopclues.com - Not getting refund Open
I am a seller in shopclues. On **/*/** one customer care executive Mohit Malhotra ( he called me from this number **********) called me and offered me a deal for free of cost. But he deducted rs**** from my payout for the same. I raised tickets...
Sep 18, 2018 by Dipa Mallah
Shopclues.com - Fake prize money Closed
Congratulations You are lucky winner in my Shopclues. Your prize Tata saffari storm four wheeler Luxury car.& car marketing value ammount **,**,***=** My office address:- Shopclues.com private limited,Dwarika puri, sector **,plot no-*.(Ne...
Sep 04, 2018 by Aroop Kumar Basu
Shopclues.com - Package not delivered Open
I had ordred a T shirt from shopclues.com on *nd Aug but it is ** th Aug but is not delivered yet. the expectation date of delivery was **th aug . This time it is only showing shipment is delayed in the site but there is any option to cancel th...
Aug 24, 2018 by Amarjeet Kumar singh
Shopclues.com - Counterfeit Louis Vuitton bag Open
I purchased online a Louis Vuitton ladies bag for my fiancee through www.shopclues.com in Feb,**** and visited her place to gift her as she's back from UK. Once she opened the gift she told me it's fake/duplicate. Due to this fraud company she...
Jul 25, 2018 by Sajid Matin
Shopclues.com - Wrong product delivered Open
Sir we got wrong product we have booked something different product & we got different product...now we have payed money for that ....no we want to change the product or our money return Sir please do something In this pic we choosed * one &...
Jul 24, 2018 by Parag Bathri
Shopclues.com - Duplicate item deliver. Closed
I have online purchase nokia n** mobile phone. But when item delivered and open with me than no original phone inside. Duplicate phone inside box (chinese). ...
Jul 14, 2018 by Abhishek bajpai
Shopclues.com - Product not delivered and payment not refunded Open
R/ sir I ordered two products *. travel tooth brush holder box case order no********* costs rs. ***/- and *. * pcs tooth brush cover case amounts rs. ***/- ( ***+** as shipping charges) order no. *********. Me and my family were out ...
Jul 09, 2018 by Baljinder Kaur
Shopclues.com - Free chip not received Closed
Didn't received free chip with lumina spy pen which was delivered on ** June at *:** pm...
Jun 19, 2018 by Ajay kumar agarwal
Shopclues.com - Shopclues refused to return and refund Open
Respected sir my grandmother was very old and particaly blind,,,,i sarching a easy phone for her,,,this time i sea iball assan * mobile phone in shopclues. i order it,on */*/**** by cash on delivery.it cost **** Then i open the phone and i s...
Jun 11, 2018 by Sayan roy
Shopclues.com - Package not delivered Open
I ordered pack of * stylogue Men's t shirt order ID ********* dated ** may ****. shipping date according to shopclues is ** May ****. But Product is not delivered till date. and not any satisfied feedback is given by this company. what i do...
May 29, 2018 by Sandeep Rathore
Shopclues.com - Pacakage not Delivered Open
I have ordered the product with shopclues, it will be supposed to delivery on may **st, still its not delivered , i was trying to track my shipment.. they are pick up the call. they will cut my call ( Last mile Delivery). so asked shopclues...
May 28, 2018 by Mohan raj
Shopclues.com - Material not delivered Open
I Ordered IKall K**** (Dual Sim, *.* Inch Display, **** Mah Battery) vide my order no is ********* ,they committed to delivered on or before **th may **** while i'm keep on watching no updates were found suddenly they send me a mail that their...
May 15, 2018 by TAMILARASAN S
Shopclues.com - Package not delivered Closed
Sir, i have booked Nokia-* Order ID:********* Order Placed on Sun, ** Apr **** Shipment Details Carrier Name - Last Mile Delivery Private Limited Shipment Date - ** Apr **** Tracking Number - ********** but not yet delivered. AWB N...
Apr 28, 2018 by raghavan
Shopclues.com - Parcel not working Open
I have ordered one torch light it was received on **/**/**** but it is not working so returns request appeal but couriers boy not pick up the parcel upto now...
Apr 22, 2018 by Kinnera Rameah
Shopclues.com - Refund not received Open
Placed two orders on shopclues.com dated **/Nov/****. The order numbers are ********* and *********. My account is debited twice and the UTR nos are IGACJFSVP* and IGACJFSKH*. I received the refund for IGACJFSVP*, but not for IGACJFSKH*. Those ...
Apr 05, 2018 by Sujith Kumar Chandran
Shopclues.com - Return request is rejected Open
Product of ShopClues is defective. Product is not working so i registered a return request on the app. And after sometime its showing return request is rejected. Customer care is also not helping me...
Mar 20, 2018 by Amit Raj
Shopclues.com - Less quantity delivered Closed
I have ordered two items of Saimax *G power saver. But Shopclues delivered only one . Order ID - ********* date **/**/**** . Also call them and lodge the complaint so many times. But they are ignoring my complaint. Now it shows that return ...
Feb 03, 2018 by YOGESH BINNAR
Shopclues.com - Dead mobile delievered Closed
Shopclues company mere refund nahi de rahi hai meri order id ********* hai maine apna mobile aur courier receipt image bhej di hai kripya mere Paise vapas dilwane ki kripa kare...
Dec 27, 2017 by Jaikishan lalwani
Shopclues.com - Dead mobile Delievered Open
Sir maine apni mobile aur courier receipt bhej di hai Shopclues company refund nahi de rahi...
Dec 24, 2017 by Jaikishan lalwani
Shopclues.com - Dead mobile Delievered Closed
Sir maine apni mobile aur courier receipt bhej di hai Shopclues company refund nahi de rahi...
Dec 24, 2017 by Jaikishan lalwani
Shopclues.com - Dead mobile delevered Closed
Sir maine mobile return bheji hai shopclues company refund nahi de rahi hai...
Dec 24, 2017 by Jaikishan lalwani
Shopclues.com - Money not refunded Closed
ShopCluess the worst online shopping site ever... It tortures it's customer very very badly... They are not refunding my money since * month...cheaters This poor and cheater site it torturing me since one month. Firstly the sent me incomplete ...
Dec 05, 2017 by Pritam Sahu
Prepaid Order placed on ** nov,****,..expected delivery was ** nov, but till no delivery.sent through the laziest courier bluedart waybill no **********...in the shopclues site i even could not cancelled the order..raised complaint but no respo...
Dec 01, 2017 by Aditya hazarika
Shopclues.com - No response to complaint regarding return of product and refund of money Closed
I purchased a product from shopClues on *th November which I received incomplete. On the very same day I called to costumer care to replace the product but the agent said that my compaint is not acceptable as it is not according to description....
Nov 20, 2017 by Pritam Sahu
Shopclues.com - Wrong and defective product delivered and not refunding my money back Closed
I ordered a mantra chanting box for about ***rs. From shopclues.com They delivered the product which wasnt even *% same as the product shown by them on their site. And even the product wasn't working. And when i requested for a return , they re...
Oct 27, 2017 by Kartik madan
Shopclues.com - Faulty product delivered and not initiating refund Open
I have purchase * shirt pack from shopclues.com shopping site and the product shown on portal and actual delivered product is totally different they chited me and now creating problem regarding refund the issue is going on from one month though...
Oct 04, 2017 by Praful s salve
Shopclues.com - Faulty product Open
Dear sir, They have given me a faulty product now they dont reply to my phones and emails please help me to get me refund Regards venktesh kapoor ...
Oct 02, 2017 by Venktesh Kapoor
I have ordered the Ikall N* tablet from shopclues on **/*/** ..I got the order on **/*/**..But I returned it because it was defective. I asked for refund ..They mailed me on **/*/** that refund is initiated.. They told me to update the bank acc...
Oct 01, 2017 by Akshay Gupta
Shopclues.com - Not Working Item Sent Open
Sir I am Vijay From Pehowa DSist Kurukshetra My Contact Number is ********** Sir I have purchased a 'Panasonic RP-HT***Wired Over The Ear Headphones' From Shopclues.com with order number '*********' But When i Received it it is not in good co...
Sep 02, 2017 by Vijay Garg
Shopclues.com - No return and refund for my hp battery Open
I ordered a hp battery in shopclues I received on *th and I opened it and saw on *th and diagnosed it by component test it says ****mah but my previous old battery(original) is ****mah so I don't want that and I asked for the return and refun...
Aug 12, 2017 by Abhi Rockzz
Shopclues.com - Empty Parcel received Open
Order ID: ********* Return ID: ******* I bought a OnePlus *T phone from Shopclues.com on ** June. But I received an empty parcel, with the phone missing. The only contents in the box were charger, and charger cable. The phone box was cut open...
Jul 03, 2017 by Ruby Da Costa
Shopclues.com - Return not processing Closed
My order number is-*********. I request for return because it was defective products which is used and old and smells very bad some of them empty. Still return bot proceedings It happened *-* times. They gives me clues bucks as refund for...
Jun 12, 2017 by Jyoti
Shopclues.com - Order cancelled by Shopclues.com Open
I placed * orders dated ** apr ****. It was optimum nutrition whey protein on discount. Now they have cancelledthe order saying that the price on the product is wrong.They can't deny discount like this after order confirmation. Order numbers ar...
May 05, 2017 by Divyansh Singh
Shopclues.com - Return rejected Open
I had requested to replace/refund the product that i received on ** april **** but the return request rejected from shopclues, even after it is in warrantee and under replacement validity. Kindly replace my piece or refund. Thank you. ...
Apr 21, 2017 by Renuka Joshi
Shopclues.com - I paid double amount for single product Open
I paid total amount for my ordered product by debit card at the time of delivery but the courier boy said that he didn't get any update about my payment and he said give money and take product I again give money to him that is cash on delivery....
Mar 13, 2017 by Abhilash
Shopclues.com - Did not get the refund Open
Order id: ********* i have ordered a saree from shopclues on ** jan **** for my mom which was cancelled due to delay in processing.i have paid *** rupees from net banking and * from cluesbucks. on * feb **** they cancelled my order and said tha...
Feb 26, 2017 by Nihal Dixit
Shopclues.com - Package not delivered Open
I ordered sandals on **rd of jan at shopclues through ecod which means i can pay at any time before courie handle product to me , on ** th it shows out for delivery i contacted courier please carry swiping machine they accepted my request but e...
Feb 07, 2017 by Avinash kumar reddy
Shopclues.com - Refund not providing Open
Order Number: ********* Return Number: ******* Product: Sukun Mens Tan Slip on Casual Shoes, Reason: Quality Customer Preference: Refund Customer Comments: not a good quality at all. We would like to inform you that the Refund for your...
Feb 06, 2017 by AMAN CHAUDHARY
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