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SHOP CLUES
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Helping you with SHOP CLUES complaints
If you want to complain about a problem that relates to SHOP CLUES, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the SHOP CLUES services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against SHOP CLUES?
If you are not satisfied with SHOP CLUES, file a complaint now:
1. Go to "File a Complaint" page
2. Choose SHOP CLUES and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from SHOP CLUES
But before filing a complaint, you should
a. Contact the customer support of SHOP CLUES first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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SHOP CLUES - Defective product delivered and delaying the return and refund Open
The Wing chair delivered on **th June was of very cheap quality and also damaged, so i had requested for return and Shopclues has accepted it as they were convinced that it was damaged from the photos sent by me. Shopclues have agreed to have t...
Jun 26, 2019 by Kiran Sankar
SHOP CLUES - Fake Product Recieved Open
Shopclues, (an online shopping site) has been selling fake and duplicate products. It is not just me, many others I know and probably thousands of others have faced same problem. The company sells degraded and fake products many a times. Curren...
Oct 19, 2018 by Saprem
SHOP CLUES - Incomplete product Open
Respected sir/mam, I've ordered a hard beans wax from shop clue n I got a incomplete product. immediately I complained them. They picked up a product from me n without solve my problem again they had sent me a same incomplete item. Neither the...
Oct 09, 2018 by Divyani soni
SHOP CLUES - Damage item supply and not got refund money Closed
I got a damage Solar LED light from shops clues. Neither Item not refund by company nor return my money. I initiate a refund with in time limit. ...
Jul 16, 2018 by Anil Joshi
SHOP CLUES - Damaged article Closed
Order number********* received in a damaged conditin. Immefiately l informed a whatsapp number which got at the time of payment. The company agree to receive whats app chat ad a proof for caliming the things within ** hours. But later they reje...
Jul 03, 2018 by Unnikrishnan. M. M
SHOP CLUES - Invoice no not provide Open
i have purchase this item **aug'** till now , the merchant not provided the invoice , mailed this incident to shopclues but they weren't able to provide me the invoice . this item is finger scanner now the rule is if we not provide the invoice ...
Feb 24, 2018 by MANINDRA BEHERA
SHOP CLUES - Invoice not Proper Open
I purchases Xiaomi Redmi Note * on **/*/**. I also received the same on **/*/**. I also received the invoice for the same. Now i had some problem in phone for which Xiaomi asked for invoice. I provided him but they told me that there was no any...
Jan 18, 2018 by Pranav Dudhia
i bought clothes from shopclues and havent received the right sizes.Have adhered to their refund and exchange policy umpteen times. they always send the address and phone no. of the vendor to solve the issue, but give no direct responsibility t...
Nov 29, 2017 by Rina Mathur
SHOP CLUES - Packages are damaged and reorder cannot be sent. Open
I have ordered seven items of things. And also paid amount on online account. The things are ordered on **th october. And also they delievered on ** th october. But all the things are damaged. And also i have placed return request. They are a...
Nov 14, 2017 by SIVASANKARAN S
SHOP CLUES - Item is not delivered but website shows delivered Open
The product was not delivered to me, though the website shows that it was delivered. They have provided a wrong signature of me. This is not the signature of mine. It is illegal and offensive work done by shopclues.The curier boy did not delive...
Oct 08, 2017 by BIDHAN HALDER
SHOP CLUES - Dead laptop received Open
I ordered lenovo thinkpad laptop on shopclues website.but when I open parcel its on dead condition.I claim for refund but till nothing any response come from shopclues Order id-********* ...
Sep 29, 2017 by Satish dongare
SHOP CLUES - Order not delivered Open
I order a combo tshirt pack on september **, **** which is still not delivered after * weeks. Every day E-comm company calls and say that your order will be deliver on next day but still no one delivers this is happening from last ** days, it c...
Sep 29, 2017 by Vinit Pardhi
SHOP CLUES - Package not delivered Open
package not delivered. i have contacted to them. they ordered to talk politely but didn't solve my issue....
Sep 12, 2017 by Dipankar Debnath
SHOP CLUES - Shopclues.com not taking Return Open
i order danzen wrist watch for mens dz-*** from & asgard round Dial cpr-** brown leather strap quartz watch for men shopclues.com order id sequently ********* & ********* but when i open the package i request for return because i not like produ...
Sep 01, 2017 by Sushant Yadav
SHOP CLUES - Replacement complaint not register on site Closed
I purchase a battery (Redmi xiomi BM**) for my cell phone on dated **.**.** (receeved date) and order no. is *********. But first day of receiving this battery i am not satisfied because battery capacity is nothing if battery full charge its di...
Jul 26, 2017 by Santosh Pandit
SHOP CLUES - Wrong item delivered Closed
Shop Clues Order : ********* Delivery date ** Mar **** complaint log date : ** April ** ordered pair of leather shoes i Ordered pair of tan shoes item ****, but receive wrong item/pattern, the concern vendor forwarded stock from his non mov...
May 01, 2017 by Ashish haldankar
SHOP CLUES - Defective product delivered Closed
I had ordered for a whirlpool washing machine. Shopclues delivered a defective product. After e asked for a return request , they have been postoning it since * month now. and bluntly they close they issue. they are not returning the money also...
Apr 15, 2017 by Jayashree
SHOP CLUES - Delivered a product that doesnt work & is refusing to return Closed
Hello, I ordered a Symphony Ninja XL Air Cooler (order# *********) on **/**/****. Since they do not have a cash on delivery option I prepaid Rs. ****. After many delays, the product was finally delivered on **/**/****. I opened the box immed...
Apr 11, 2017 by Sumanth Chandra
SHOP CLUES - Fraud transaction by Shoclues Open
On *nd March ****, an online fraud transaction has been made and an amount of Rs. *****/- debited from my bank A/C. This transaction has happened without my authorization. I had filed an FIR (# ****/****). on **th March **** with Jayanagar, Ban...
Apr 10, 2017 by SYED TAWHIDUR RAHMAN
SHOP CLUES - ShopClues the most bogus startup ever Closed
I have ordered a saree and I placed order at wrong address by mistake I received a call from Courier that we are delivering Ur courier. I asked them to return it to ShopClues as it was a wrong address. I wanted it to order again. I m calling a...
Apr 07, 2017 by Utsav
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How to file a complaint against SHOP CLUES?
- Go to "File a Complaint" page
- Choose SHOP CLUES and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from SHOP CLUES
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