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Shiprocket
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How to resolve Shiprocket complaints online
If you want to complain about a problem that relates to Shiprocket, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shiprocket?
If you are not satisfied with Shiprocket, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shiprocket and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shiprocket
But before filing a complaint, you should
a. Contact the customer support of Shiprocket first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Shiprocket
Find the contact details of Shiprocket to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Shiprocket - Fake Excess weight charged Closed
hi - Sear ShipRocket Team, I have been using Shiprocket services for quiet a long time now, & now we are seeing shiprocket looting customers. They are charging for usual packets whose normal charge is Rs. ** for less than .* Kg they are later c...
Apr 03, 2021 by Niteeka
Shiprocket - No delivery attempts RTO w o authorisation Closed
I am a seller and ship products through xpressbees through shiprocket. They didn't even tried to deliver my shipment AWB ************* and updated as RTO where they charged me for reverse logistics. I kept on calling and writing them but no one...
Mar 10, 2021 by Aman Bhardwaj
Shiprocket - Package Not Delivered Closed
I Created Order on *rd Feb **** through Shiprocket the next day it picked up from Delhivery the estimate delivery date showed was *th feb ****, Today It’s **th Feb **** Still my product has not delivered to my customer. Since * days I’m c...
Feb 15, 2021 by Ashley Machado
Shiprocket - Shiprocket delivered wrong product and refuse to refund money Open
Shiprocket delivered wrong product and refuse to refund money. Also refuse to share sellers pick up address. I want to contact seller but it seems that its hand and gloves relation between shiprocket and the seller. Cheater company. I want ...
Jan 30, 2021 by Priya Chavan
Shiprocket - SHIPROCKET UPDATED FAKE WEIGHT DISPUTE AND TAKE MY MONEY Closed
Im sending my parcel to customer with SHIPROCKET , Few months later they put Hold My wallet amount And rise weight dispute I have photo proof of my parcel image it's include weight of that shipment I was share to SHIPROCKET But they rejecte...
Jan 09, 2021 by Senthilkumar
Shiprocket - Package not delivered Open
We asked for the pickup of one package from Delhi on November **, **** (AWB No. *************) through Shiprocket and Delhivery. We’ve been tracking this package on their website and it arrived in Bangalore on December *,, ****. Since then it...
Dec 10, 2020 by Nirmal Mandoth
The company has already picked up the cancelled order *****p but still not refund my money Rs.**** and no response from company till date in this regarding. ...
Oct 26, 2020 by Sahab Singh
Shiprocket - Return package not deliver to seller but marked as deliver with Fake Remarks Open
One of my packages was refused by the customer which was sent out on **th August ****. The package was suppose to be returned to me since my end customer did not accept the package. There was no information about the RTO package until * mont...
Oct 16, 2020 by Viky Kumar
Shiprocket - Wallet money not transferred to my bank account Open
I wanted to transfer my shiprocket wallet balance to my bank account, as per the transaction UTR number given by ShipRoccket they says that amount is already been transferred on **th sept, but the amount is not reflected in my bank amount. I ...
Oct 07, 2020 by Swesh
Shiprocket - Wallet not updated Open
Hi, I am Prayasi Roy, and I faced a very big problem from shiprocket. Last two - three months I recharged my wallet and order for delivery. But today when I recharged my wallet via razorpay by upi transaction *** rupees. There After hole d...
Aug 05, 2020 by Prayasi Roy
Shiprocket - COD Amount Not Remitted Since March 2020 Closed
I have not received my COD remittance since March ****, it is pending there but not paid yet. I have raised issue with them, but no help. My ticket ID: ******* ...
Jul 30, 2020 by Umang
Shiprocket - Manipulation with a Parcel Open
Hi! I'm an online vendor of Herbal Products. We had received an order online on *nd March, **** from a customer in Mumbai. Order was shipped on *rd March, **** via an courier service Xpressbees with AWB *************** (Invoice Attached) throu...
May 19, 2020 by Sewan Kumar
Shiprocket - Wrongly charged and no customer support Open
No resolution has been provided to me for any of my problems. More than money have i lost my loyal customers because of their poor customer service. Shipment are not Delivered and fake remarks are updated in tracking status. There is no one to ...
Nov 05, 2019 by Yash Jagdish Shah
Shiprocket - Package not deliver Open
i request though shiprocket and they pick my parcel **.*.**** but still now they are not deliver my parcel i complain * times but still not deliver plz help me out...
Oct 14, 2019 by RAKESH SIL
I ordered a ladies * Designer Dress Rs *** from shiprocket. But I got a wrong product. I want to return money but the website is not responding to me. So I came here for help. ...
Sep 15, 2019 by Poulomi Roy
Shiprocket - Debited Amount illegally without intimating me from my wallet Open
We Do ship our products Through Shiprocket... The Same Way we shipped two consignments on **th May **** From Shiprocket, After we sent the shipment from our office, Without any intimation to us, the Shiprocket guys charged us ***/- Extra As ...
Jun 10, 2019 by Jaswanth
Shiprocket - Package not picked up by Shiprocket Open
I opened my account with Shiprocket to avail courier services. I placed one pick up request which they were not able to arrange for * days so i cancelled my request and they refund my money on Shiprocket wallet but i want to close my account wi...
Jan 19, 2019 by Tushar Tatiya
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Questions about Shiprocket
Ask questions about Shiprocket and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Shiprocket?
9266623006
What is Shiprocket office address?
Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030
BigFoot Retail Solution Pvt. Ltd.
416, Udyog Vihar Phase 3,
Gurugram, Haryana 122008
What is Shiprocket customer care email?
support@shiprocket.in.
Where to find Shiprocket discount coupons?
Who is the Owner / CEO of Shiprocket?
Saahil Goel
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