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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shiprocket?
If you are not satisfied with Shiprocket, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shiprocket and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shiprocket
But before filing a complaint, you should
a. Contact the customer support of Shiprocket first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Shiprocket - Package not deliver Open
My number is on today whole day even I talk with amazon customer whole day . I am going to shimla to join my job but due to my product I an unable to go. Now my carrier will dismiss. Nd delivery boy says my number was not reachable . ...
Oct 26, 2021 by Alok dubey
Shiprocket - Package not delivered Closed
It's been * days showing out for delivery but i am not getting any delivery from their side.. I got text message from their side showing wrong address. If my address is wrong Courier boy can call me They don't even call me...
Oct 25, 2021 by Nikhil
Shiprocket - Package not delivered Closed
The delivery person refused to handover the parcel to my mother in my absence this has never happened. The selller is an online thrift store owner who constantly stayed in touch with me regarding the order status. When a case was raised by her ...
Oct 25, 2021 by Alice Rodrigues
Shiprocket - Pakage not delevery Closed
My courier delivery date ** oct but not delever till date...
Oct 25, 2021 by SUNNY KUMAR
Shiprocket - Parcel item is defected Closed
shiprocket deliever me wrong item...
Oct 25, 2021 by amanmehra
Shiprocket - Wrong product delivered Closed
Wrong product delivered...I'm ordering silk night pajama set but saree is delivered.. ...
Oct 22, 2021 by Saroj
Shiprocket - Package not delivered Closed
I have order something and my parcel reached to banglore hub on ** and it has not yet been reached to me By ** but on my track record it was showing standard dispatch time was on **. What is wrong with the team to deliver my parcel by time. Thi...
Oct 22, 2021 by Mehboob shaikh
Shiprocket - Staff Unprofessional and Unhelpful Open
I have been facing major problems with * orders and I have raised complaints against all * and have received no help from ship rocket whatsoever. The senior support executives tell me to call after * when their shift is over and the pickup supp...
Oct 21, 2021 by Anant Pant
Shiprocket - Consignment not delivered till 5 today Closed
Tracking No-**************.I observe that the consignment is being tossed without delivery to the addressee between the branches at trichy for the last *days .Although your web portal says that the consignment is out for delivery to day till no...
Oct 19, 2021 by Padmanabhan C
Shiprocket - Package not delivered Closed
My tiffin along with its bag was packed and send via ship rocket on *rd October, **** from Seven Stars Wedding Gallery vide order no **********. I received a message on *th October, **** at *:**pm stating that the same has been delivered to ...
Oct 17, 2021 by Jyoti Mangla
Shiprocket - Receiving fraud order from Ship rocket with cod Open
Hi Sir, Please be informed that Iam receiving a fraudulent parcel with COD . Yesterday (**th October ****) I received a parcel with COD of Rs *** , but as soon as I opened the package the parcel was a fraud order which none of my family ord...
Oct 12, 2021 by Neha Nayal
Shiprocket - Pickup not attempted since 7 days Closed
I booked courier from Shiprocket on *th of October and today is **th of October and todays status of my order is still pending. This is second time i am going trough such a long lapse....
Oct 12, 2021 by prerna
Shiprocket - Default in saree totally different Open
I order saree yellow with pink but in parcel the saree was totally different with default in saree..plz return my money back...
Oct 02, 2021 by Deepali bansode
Shiprocket - Cod remmitence Open
Shiprocket has blocked my cod remittance from ** days and i have *****rs in my pending cod whuch is unable to initiate bcz of blocked remittance.i had shipped **porders in ** days and few customer conplained about the product and that too is re...
Sep 30, 2021 by Harimon
Shiprocket - RTO has not delivered Open
on **th July **** the courier has been pickup on Salem(TN) to Jaipur(raj), but customer is not available, material has returned but still the package is not received. It has been more then ** days, so kindly help us to resolve this issue as s...
Sep 27, 2021 by Salemphoenix technologies
Shiprocket - Item delivered incorrect and no response for inquires Open
I had purchased a bluetooth head phone wireless on ** sep **** on shiprocket site and the same had been delivered to me on ** sep **** however, the item I was bought on site and delivered is different. Pic of the item which were delivered to me...
Sep 22, 2021 by Datta shinde
Shiprocket - I have replace my order Closed
I have order sony earbuds combo buy one get one free but the normal headphones has came so I have to replace them. ...
Sep 19, 2021 by Yuvraj bangal
Shiprocket - Item not delivered Closed
AWB number for my item which is yet to be delivered is *************. It's been a week I received a message from shiprocket that the item is out for delivery. But the local delhivery office(Palakkad, Kerala) is very irresponsible that they didn...
Sep 16, 2021 by Gayathri
Shiprocket - Package not picked up but they charged for it Closed
I recharged my account for pick ups but every time I generate a pick up they never come for the pick and now they don’t want to refund my money back or pick up my order and they’re customer service doesn’t even work...
Sep 04, 2021 by Lerie
Shiprocket - Package not delivered Open
My parcel was picked up on **th july & was estimated to be delivered by *nd of august, my client ordered it for TEEJ festival which is now tomorrow **th August **** It was a COD order of rs **** And Now on *th they have initiated the RTO ...
Aug 10, 2021 by Parul Arora
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Questions about Shiprocket
Ask questions about Shiprocket and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Shiprocket?
9266623006
What is Shiprocket office address?
Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030
BigFoot Retail Solution Pvt. Ltd.
416, Udyog Vihar Phase 3,
Gurugram, Haryana 122008
What is Shiprocket customer care email?
support@shiprocket.in.
Where to find Shiprocket discount coupons?
Who is the Owner / CEO of Shiprocket?
Saahil Goel
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