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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shetty Tours Travels?
If you are not satisfied with Shetty Tours Travels, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shetty Tours Travels and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shetty Tours Travels
But before filing a complaint, you should
a. Contact the customer support of Shetty Tours Travels first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Shetty Tours Travels - Refund for COVID Open
The amount for an international trip schedules for March **** was not refunded...
Aug 29, 2021 by Anirudh Menon
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