Shein.in
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Complaints
Shein.in - Money stuck in shein wallet Closed
It been * months of shein banned in india and my money is still stuck in shein wallet. I tried contracting shein also but no one responded. ...
Mar 14, 2021 by Ishant Jasoria
Shein.in - Money in shein wallet Closed
After the ban on shein app in india, I am not able to claim the money stuck in shein wallet....
Aug 22, 2020 by Shikha Chaudhary
Shein.in - Money stuck in shein wallet after ban Closed
This is sneha from India. As we all know shein has been banned in India. I placed an order much before the ban was initiated but i didn't receive my order. I got a message indicating that my order has been cancelled and refund has been made to ...
Aug 14, 2020 by Sneha sudheesh
Shein.in - Package not delivered Open
It's been * months since I placed my order. And I haven't received it yet. It's really disappointing....
Aug 11, 2020 by Ashmita Sahu
Shein.in - Package not delivered Closed
My order from shein is still not delivered and its been over a month now. Customer care is not answering and there is no status as to when or even if I am going to receive it or not. This is frustrating!...
Jul 27, 2020 by Vivek Singh
Shein.in - Shein wallet amoubt Open
I have an account with Shein India. I returned a parcel and got the money back in my shein wallet. I also got the confirmation of this return through email on July *, ****. However, after the ban, I couldn’t contact them to send money back in...
Jul 25, 2020 by Krishika Gupta
Shein.in - Package not yet delivered Open
Order no GSHM********WT* was placed on **th of June **** but even after * month I have not received the package. The brand has no customer care number and email ID which is responding to my queries. ...
Jul 24, 2020 by Mou dutta
Shein.in - Refund Open
Dear sir/mam I return some clothes back to the shein because o did not like it, so i requested them to refund money back to my shein wallet for the fiture shopping purposes. But the o ly sane day shein get banned in india and now i am not ab...
Jul 23, 2020 by Garima
Shein.in - Package not delivered Closed
Order no.#GSHM********UWH. It's been almost a month since i placed my order but i haven't recieved it yet and no one answering the call or emails. In tracking, its just showing that ur order is in transit on *th July. It is so disappointing if ...
Jul 21, 2020 by Ritika Vashistha
Shein.in - 1 our of 2 Package not delivered since 1 month approx Closed
I ordered from shein in June mid.for Rs **** approx. The order go split into * parcel. * parcel around *k was received *nd parcel was never received. I got message * weeks back that due to logistics issue it is delayed. But since then no re...
Jul 19, 2020 by Surabhi Agarwal
Shein.in - Package not delivered Closed
I have ordered items from Shein last month of amount **** but still it shows in transit, no response from customer support. It was my first time ordered products from Shein and was very unhappy with their service. Please check this on priority....
Jul 17, 2020 by Sneha Ukey
Shein.in - Package not deliver Open
I ordered * products on **th june * hour before the app get banned... And it's been more than ** days haven't receive the parcels and the app is not opening in my phone and they don't reply on their ig pages or email I'd I want my parcel before...
Jul 15, 2020 by Roshni
Shein.in - Package not delivered and refund not received Closed
Placed an online order on Shein.in on **th June **** for * items. But still haven't received my package nor did I got my refund amount yet....
Jul 12, 2020 by Avani Nalawade
Shein.in - Package stuck in transit for 20 days Closed
PRE PAID ORDER STUCK IN TRANSIT FOR ** DAYS. NOT BEING DELIVERED AND THE SHEIN OFFICIALS ARE NOT REVERTING BACK....
Jul 10, 2020 by Khushi Gupta
Shein.in - Package not delivered Closed
They have not refunded my previous order and now it's been ** days not delivered the package plus no one is responding the customer care number...
Jul 09, 2020 by Keyuri Patel
Shein.in - Package not delivered Closed
It's been more than * months now they have not delivered my package yet. And there is no update in tracking order also. I had ordered on **th March but after that the lockdown started , but now there services for delivery have started but still...
Jul 04, 2020 by Prathamesh Roge
Shein.in - Didn t received my Refund Closed
On ** April **** I have place an order on shein having order id*************,but due to lockdown I didn't received my order till **rd of May ****,so i contacted shein customer care regarding this issue. They told me due to lockdown we are not a...
Jun 21, 2020 by Uday Singh
Shein.in - Order not delivered nor got refund Closed
My two orders No. GSHMX********** and GSHMX***M****VP are pending with Shein Zoetop business co. Ltd since *th April ****. Neither they are delivering my orders nor refunding my money. Whenever I chat with customer care they only reply that th...
Jun 09, 2020 by Neha Varshney
Shein.in - Error in gift card Open
i have purchased gift card they are not providing that gift card and unable to cancel it ...
Mar 29, 2020 by Rakesh
Shein.in - Incorrect refund policy mentioned on the slip inside the order Open
I have received Order NO. XBX****** from Shein.in on **th January that was placed at ** Jan **** **:**:**. There was a slip inside the box with return details. It was clearly mentioned that I can return the product within ** days from purchase....
Feb 10, 2020 by Nimrat
Shein.in - Package not delivered Open
I placed an order on Shein on **st December ****. Shein promised *-** days delivery but I have not received the order till date. After complaining and calling them continuously the logistics company updated the status but the package has been i...
Jan 11, 2020 by Tejaswini S
Shein.in - Package not delivered Closed
Hi i have ordered from shein app and got a message of delivered However none was delivered to me as of noe. I have contact the delivery partner and shein but didnt get any response in return The delivery partner is talking rude insteas on a...
Dec 24, 2019 by Mahalakshmi iyappan
Shein.in - Refund not received Closed
I had ordered * items from shein of amount **** on *th of November and i received the order on **th of November ..i returned one of the product which was a skirt on **th of November and my order number is HAZ***** and i have not received my ref...
Dec 09, 2019 by Shabnam Chauhan
I contacted them as I couldn't see my order details and their cs agent only did all the exchange process. On the day of delivery agent came to collect the items I was not there but my brother returned the two packages which I already packed sep...
Jul 26, 2019 by Dedeepya Pasupuleti
Shein.in - Package not delivered Open
Package is not delivered but the logistics and company claims as delivered. The order was prepaid and they are not processing any refund as well. The company and logistics does not have any valid proofs to show where the order is delivered. I d...
Jul 25, 2019 by Charulata p karpe
Shein.in - Received order but not product Closed
Its not about money but I have ordered jacket and glares from shein on **july and received on ***th I was wondering how it came so early it usually takes * days when I opened the package there was no product instead of jacket there was paper ro...
Jul 25, 2019 by Palak sharma
Shein.in - Missing items in the package that company was not delivering or refunding Open
It might have happen to is several times when we buy some stuffs online and faced an awful experience which doesn't seem to be agreeing with us. Its not about only the money, but this complaint is suggesting a very bad and disappointing experie...
Jul 13, 2019 by Ruchi Sharma
Shein.in - No refund Open
I had ordered a dress on shein.in but the dress didn't fit me well so i had returned the dress but there's no refund yet, its more than a month now...
Jun 06, 2019 by Neha N
Shein.in - Refund not initiated yet Open
My order id is BKK*****. I had ordered * jeans on **th May. I expected it to be delivered till **nd May but I received on **th May. So I applied for return. My return Id is *******. Shein provides for two options one is self sending and the oth...
Jun 05, 2019 by Ria verma
Shein.in - Item not received, money not refunded Open
I ordered three items from shein, was delivered a wrong parcel which had only one top that i never ordered. I informed them the very minute i received it, i was asked to return it ( self ship it on my own), and that my whole order amount would ...
Jan 31, 2019 by SWETA SINGH
Shein.in - Refund not delivered Closed
I have purchased items of Rs.**** from sheIn and refunded them item amounted Rs.****(approx) They are neither showing order in my orders . I have returned them the items but not giving me my refund Highly disappointed #sheIn #sheInFraud...
Nov 20, 2018 by Sonal
Shein.in - Refund is done in e-wallet Open
I have replaced my order they have refund money in e-wallet but i have done mail to company many times for money in hand not in e-wallet because i don't want to buy any other products from site....
Oct 24, 2018 by Swati shukralia
Shein.in - Issues in refund Closed
I purchased * products from shein.in from my card and returned parts of my order, and the refund money went to my wallet despite me making a card payment. I am not able to move the money to my bank account. Further, more than *** rupees has bee...
Sep 23, 2018 by s shankaran
Shein.in - Package delivered was not as shown on website Closed
The product was a coat and a cap.when delivered the product were cheap in quality the coat was ill stitched very cheap fabric and lining and the threads were coming off and buttons were about to fall off.it did not even fit and had incorrect s...
Dec 22, 2017 by Bullet Prasad Mohanty
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