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Shein.in
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How to resolve Shein.in complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shein.in?
If you are not satisfied with Shein.in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shein.in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shein.in
But before filing a complaint, you should
a. Contact the customer support of Shein.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Shein.in - Money stuck in shein wallet Closed
It been * months of shein banned in india and my money is still stuck in shein wallet. I tried contracting shein also but no one responded. ...
Mar 14, 2021 by Ishant Jasoria
Shein.in - Money in shein wallet Closed
After the ban on shein app in india, I am not able to claim the money stuck in shein wallet....
Aug 22, 2020 by Shikha Chaudhary
Shein.in - Money stuck in shein wallet after ban Closed
This is sneha from India. As we all know shein has been banned in India. I placed an order much before the ban was initiated but i didn't receive my order. I got a message indicating that my order has been cancelled and refund has been made to ...
Aug 14, 2020 by Sneha sudheesh
Shein.in - Package not delivered Open
It's been * months since I placed my order. And I haven't received it yet. It's really disappointing....
Aug 11, 2020 by Ashmita Sahu
Shein.in - Package not delivered Closed
My order from shein is still not delivered and its been over a month now. Customer care is not answering and there is no status as to when or even if I am going to receive it or not. This is frustrating!...
Jul 27, 2020 by Vivek Singh
Shein.in - Shein wallet amoubt Open
I have an account with Shein India. I returned a parcel and got the money back in my shein wallet. I also got the confirmation of this return through email on July *, ****. However, after the ban, I couldn’t contact them to send money back in...
Jul 25, 2020 by Krishika Gupta
Shein.in - Package not yet delivered Open
Order no GSHM********WT* was placed on **th of June **** but even after * month I have not received the package. The brand has no customer care number and email ID which is responding to my queries. ...
Jul 24, 2020 by Mou dutta
Shein.in - Refund Open
Dear sir/mam I return some clothes back to the shein because o did not like it, so i requested them to refund money back to my shein wallet for the fiture shopping purposes. But the o ly sane day shein get banned in india and now i am not ab...
Jul 23, 2020 by Garima
Shein.in - Package not delivered Closed
Order no.#GSHM********UWH. It's been almost a month since i placed my order but i haven't recieved it yet and no one answering the call or emails. In tracking, its just showing that ur order is in transit on *th July. It is so disappointing if ...
Jul 21, 2020 by Ritika Vashistha
Shein.in - 1 our of 2 Package not delivered since 1 month approx Closed
I ordered from shein in June mid.for Rs **** approx. The order go split into * parcel. * parcel around *k was received *nd parcel was never received. I got message * weeks back that due to logistics issue it is delayed. But since then no re...
Jul 19, 2020 by Surabhi Agarwal
Shein.in - Package not delivered Closed
I have ordered items from Shein last month of amount **** but still it shows in transit, no response from customer support. It was my first time ordered products from Shein and was very unhappy with their service. Please check this on priority....
Jul 17, 2020 by Sneha Ukey
Shein.in - Package not deliver Open
I ordered * products on **th june * hour before the app get banned... And it's been more than ** days haven't receive the parcels and the app is not opening in my phone and they don't reply on their ig pages or email I'd I want my parcel before...
Jul 15, 2020 by Roshni
Shein.in - Package not delivered and refund not received Closed
Placed an online order on Shein.in on **th June **** for * items. But still haven't received my package nor did I got my refund amount yet....
Jul 12, 2020 by Avani Nalawade
Shein.in - Package stuck in transit for 20 days Closed
PRE PAID ORDER STUCK IN TRANSIT FOR ** DAYS. NOT BEING DELIVERED AND THE SHEIN OFFICIALS ARE NOT REVERTING BACK....
Jul 10, 2020 by Khushi Gupta
Shein.in - Package not delivered Closed
They have not refunded my previous order and now it's been ** days not delivered the package plus no one is responding the customer care number...
Jul 09, 2020 by Keyuri Patel
Shein.in - Package not delivered Closed
It's been more than * months now they have not delivered my package yet. And there is no update in tracking order also. I had ordered on **th March but after that the lockdown started , but now there services for delivery have started but still...
Jul 04, 2020 by Prathamesh Roge
Shein.in - Didn t received my Refund Closed
On ** April **** I have place an order on shein having order id*************,but due to lockdown I didn't received my order till **rd of May ****,so i contacted shein customer care regarding this issue. They told me due to lockdown we are not a...
Jun 21, 2020 by Uday Singh
Shein.in - Order not delivered nor got refund Closed
My two orders No. GSHMX********** and GSHMX***M****VP are pending with Shein Zoetop business co. Ltd since *th April ****. Neither they are delivering my orders nor refunding my money. Whenever I chat with customer care they only reply that th...
Jun 09, 2020 by Neha Varshney
Shein.in - Error in gift card Open
i have purchased gift card they are not providing that gift card and unable to cancel it ...
Mar 29, 2020 by Rakesh
Shein.in - Incorrect refund policy mentioned on the slip inside the order Open
I have received Order NO. XBX****** from Shein.in on **th January that was placed at ** Jan **** **:**:**. There was a slip inside the box with return details. It was clearly mentioned that I can return the product within ** days from purchase....
Feb 10, 2020 by Nimrat
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