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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
shanu clothesvilla - Fraud over customers Open
I have ordered two dresses from shanu clothesvilla on ** st april before hand I confirmed about return option if not satisfied.He told return can be done in ** days and he will book someone for return.I got the products on ** th and they sent m...
May 13, 2022 by Mounika
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