File a Complaint against Shadowfax
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shadowfax?
If you are not satisfied with Shadowfax, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shadowfax and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shadowfax
But before filing a complaint, you should
a. Contact the customer support of Shadowfax first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Shadowfax - Not delivering my shipment since 17 june Closed
Subject: Urgent Action Required: Excessive Delay in Order Delivery - Tracking ID: SF**********KR I am writing to express my extreme dissatisfaction with the delay in the delivery of my order. This delay is unacceptable and has caused signifi...
Jun 29, 2024 by Alok Mishra
Shadowfax - SHADOWFAX BOYS NOT PICKING MY PARCELS SINCE 7 DAYS I HAVE CHATS CALL RECORDING ETC Open
HELLO I AM FROM BAGGSPACE BAG HOUSE, REGISTERED SELLER WITH MEESHO. SO SINCE LAST * DAYS MY **-** ORDERS WERE CANCELLED ONLY BECAUSE SHADOWFAX PICKUP BOYS, ARE IGNORING MY PICKUPS. MY AVERAGE ORDERS PERDAY ARE **-**, WHICH DIVIDED AUTOMATICALL...
Jun 14, 2024 by Manish Nara
Shadowfax - Fake parcel Closed
Hii actually today i received an order from shadowfax company but i didn't ordered anything ...
Jun 14, 2024 by Bhoomi
Shadowfax - Return order from Ajio picked up by shadowfax and marked as pickup cancelled Closed
This is with respect to my pickup done by Shadowfax, of Ajio I ordered an item on ** may **** from Ajio but due to a fit issue, I filed a return request for the item. I got a pickup msg on *th June **** from shadowfax but nobody came to pick it...
Jun 13, 2024 by Varsha Kanwar
Shadowfax - Behaviour of delievery partner was rude and harsh Closed
Apke delivery partner ki responsibility hoti h k woh ghr se item pick kre Lekin firstly woh Kehta k app Meri location Pr aa kr k mujhe return item pkda k jao jb maine usko bola k yeh location dur h toh woh mujhse batmeezi krne lga boht zyada uc...
Apr 15, 2024 by Heer Gill
Shadowfax - Fraudulent Activity Open
I received two items from shadowfax, its price was *** for each. I didn't even place any order from this company, but did the payment as it had all my details. So, I thought I might have placed something. ...
Apr 10, 2024 by Pooja Mishra Pandey
Shadowfax - Refund of return of shoes not received Closed
My delivered shoes were returned on date ** March ****, vide shadowfax tracking I'd of pick up R************FPL. But refund amount not returned to my SBI ac yet. My mobile no is **********. I am your regular customer. Pl refund amount earliest....
Mar 17, 2024 by Om Prakash Garg
Shadowfax - My rejesiter amount refund Closed
Shadowfax rejesiter amount refund. Not interested ...
Feb 03, 2024 by Manjunatha
Shadowfax - Refund not received Closed
I'm not receive my refund ...
Jan 23, 2024 by Shivani mehndole
Shadowfax - Wrong parcel Closed
Worng parcel delivered to me and loss to me please return it and refund my money...
Jan 20, 2024 by Sam
Shadowfax - Package not delivered Closed
*th nov but till now no update from the courier partner. So either refundI have purchased a water dispenser for my home at **th November and the delivery date is **th november ,**** also the cancelation policy is not allowed from seller end. B...
Dec 07, 2023 by Rahul Kumar Gorai
Shadowfax - Damage product cloth is old and damage Closed
I didn't order this like cloth ,and cloth is old and damage...
Oct 25, 2023 by Naveen sundar
Shadowfax - Torn clothes inside the package Closed
I tried to reach customer care no response from their end we have been delivered with the torn clothes and the amount is paid for *** in cash need a refund from the shadowfax ...
Oct 23, 2023 by Mishel
Shadowfax - Product not delivered Closed
I had ordered a shoe in Ajio and was supposed to be delivered on ** and the delivery agent called me on ** and told that he is there to deliver. I was in office and asked him to give the package to the security and I would collect it. He agre...
Oct 23, 2023 by Gowtham raj
Shadowfax - Pick up returned but it s shown pickup failed Closed
Hey, I returned * parcel but I get refund of only one. When I open meesho app it is shown that pickup is failed but I already have it ....
Oct 22, 2023 by Simran Kumari
Shadowfax - Delivered of wrong parcel amount Rs 900 Closed
Parcel ordered by Nandita Singh from jharkhand amount Rs ***/- (invoice attached with parcel), but company cheat to me and new invoice add with my name amount rs ***/-...
Oct 21, 2023 by Yogesh bhagat
Shadowfax - Very rude behaviour from delivery boy Closed
I have order a dress from hopscotch and It was delivered by *rd party agent that is shadowfax . And it was delivered on ** th of October and due to size issue I had placed the return and the delivery agent/boy from shadowfax from nagasandra Ban...
Oct 18, 2023 by Likitha
Shadowfax - Delivered wrong parcel Closed
First I have ordered my item from Instagram then I delivered a wrong parcel then I'm trying to contact with the person from which I have ordered but they r not responding my messages ...
Oct 18, 2023 by Mohammed razzak
Shadowfax - Unknown package delivered Closed
So I received a courier on which all my details were mentioned along with CID of Rs. ***, which I payed to receive the courier but I cannot find the source from where it was delivered and there is just a weird black cloth inside it which I neve...
Oct 16, 2023 by Dikshita
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Questions about Shadowfax
Ask questions about Shadowfax and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Shadowfax?
+9180-68172518
What is Shadowfax office address?
1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095
What is Shadowfax customer care email?
hello@shadowfax.in
Where to find Shadowfax discount coupons?
Who is the Owner / CEO of Shadowfax?
Abhishek Bansal
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