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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Sgyuvraj?
If you are not satisfied with Sgyuvraj, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Sgyuvraj and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Sgyuvraj
But before filing a complaint, you should
a. Contact the customer support of Sgyuvraj first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Sgyuvraj - Paytm Mall Return of product Open
I ordered Boy Raw silk Solid Kurta pyjama set - Green color in * QTY from paytm mall on **Jan **** and both delivered on ** Jan **** but one of the product was damaged , the design brochure on the pocket got damaged,, so I placed return within...
Feb 02, 2021 by RAVIKUMAR RANGA
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