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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Saptagiri general stores first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Saptagiri general stores - Extra charge on thumbsup Open
I am from Kurnool Andhra Pradesh, today I have bought one ***ml thumbs up bottle, the price of that thumbs up is **rupees but they charged me *rupees extra for cooling. They haven't given any receipt. If i ask also. The shop name is "Saptagiri...
Feb 07, 2021 by Raghava Teja
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