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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Sai Samruddhi Enterprises first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Sai Samruddhi Enterprises - Package not delivered Open
I shipped * packages through Shiprocket. The delivery partner is FedEx. Both the times they mentioned false reasons for package not delivered without verifying with customer. It has been * days past due date of the package delivery date and it ...
Jun 10, 2021 by Saurabh Adke
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