File a Complaint against Royal Oak Furnitures
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Royal Oak Furnitures?
If you are not satisfied with Royal Oak Furnitures, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Royal Oak Furnitures and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Royal Oak Furnitures
But before filing a complaint, you should
a. Contact the customer support of Royal Oak Furnitures first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Royal Oak Furnitures - Not cancelling the order and request refund Open
I have ordered a product in royal oak furniture after ordering i also noticed that the delivery period is more .so i was trying to cancel the product the option for cancelling is not available there. then i was trying to cancel through customer...
Jul 20, 2022 by Mutharasan S
Royal Oak Furnitures - Dinning table not delivered Closed
I purchased dining table set and mattress from kanakapura branch. I have received a damged dining table. Technician visited for installation he as raised for replacement.But there is no update given from them I called customer service no proper...
May 17, 2022 by Divya K s
The store people said they will not unpack the product and if any complaint we will exchange after I went home and unpacked the product all particles coming out if I ask for replace they are not ready to exchange And the bill they did not p...
Dec 25, 2021 by Anusha HT
Royal Oak Furnitures - WORST CUSTOMER CARE SERVICE Open
Dear All, Please find the below Mail trail . Starting from **th Dec **** . As of now there is no proper Response from any One … Please Confirm once from your END … You People not going to resolve my ISSUE or NOT ? Mail Sent...
Jun 02, 2021 by T Manikya Prasanna Kumar
Royal Oak Furnitures - They have delivered defective cot Open
I have purchased cot by paying **,*** full cash after week they delivered defective product and till now more than * technicians came and they are not able to fix issue or refund they just ignored my calls and responding to emails this is fraud...
Dec 15, 2020 by Upendra Babu
Royal Oak Furnitures - Package not delivered Open
Hi only one item they have delivered out of * and that also not installing following up from ** days. Two item delivery is pending no response at all sending mails messaging on watsapp nothing is working they are running scam....
Oct 22, 2020 by Ashwini Kumar Rai
Royal Oak Furnitures - Royal Oak Not Refunding Open
I purchased an recliner from the Royal Oak website. Unfortunately the credit card transaction was failed. However my credit card was charged with ***** rupees. When I contacted them, they said, they will refund the amount by email and whats App...
Sep 11, 2020 by Jyoti Ranjan Samal
Royal Oak Furnitures - My Product is not getting delivered yet Closed
Hi, I have placed wooden sofa set of *+*+* seater. But the same was not delivered on promised time. The EMI was done through financial company. They paid the full amount to Royal Oak behalf of me. The loan amount was transferred to royaloak a...
Jul 22, 2020 by Abinaya
Royal Oak Furnitures - Order not delivered Closed
I've ordered a study table from royalOak more than a month ago. For first order payment status was not reflected and I placed second order , thinking that first order's amount will be refunded. After sometime the first order was also confirme...
Jul 06, 2020 by Thapaswi J
Royal Oak Furnitures - My products not delivered and no response Open
When we place order they said they will deliver much in advance.we did not get any delivery as per their commitment and now they are saying they have not planned anything on my your product delivery and dealer is not reachable expect few days d...
Jun 27, 2020 by Nagaraju Dasari
Royal Oak Furnitures - Non Delivery of Product Closed
Did a full payment of study table and office chair. Delivery date has passed long back. Company is not responding to me over phone, emails, whatsapp chat, live chat. Neither they are helping me to cancel this order and nor doing a refund of mo...
Jun 08, 2020 by Nishit Goyal
Royal Oak Furnitures - Online fraud after payment product is not delivered Closed
I purchased mattress on *th may,and the delivery date was **th may but still now it didnt delivered the product,also they not picking up call and no response to any emails....
Jun 08, 2020 by Abhijit Mukherjee
Royal Oak Furnitures - Package not Delivered Closed
I had order a TV unit from Royaloak on the **th of May **** with full payment online, I was promised a delivery date of **th May ****. But till now the package has not been delivered, inspite of repeated mails, calls and chats there has been no...
Jun 06, 2020 by Kumar Raja Peddi
Royal Oak Furnitures - Order not delivered completely Closed
I have ordered a desk and a chair to do my work from home setup. The order was placed on **th May ****. The delivery was promised within * days. The chair had been delivered however the desk was not. I have been calling the customer service nu...
Jun 03, 2020 by Mamta Kumari
Royal Oak Furnitures - Damaged unsatisfactory product Closed
I recently purchased a chair from Royal Oak and the product is not up to my satisfaction. It has ** months warrant and * days replacement but no body is responding to my complaint/ dispute. Please help me!...
May 20, 2020 by Sanjeev S
Royal Oak Furnitures - Delivered damaged product Closed
in June ****, we received ba damaged product in mid of July, from that time we are calling and visiting the showroom for refund or replacement. They don't have other product to replace and to they are not even processing the refund. Every time...
Nov 02, 2019 by Saraswathi
Royal Oak Furnitures - Product not delivered Open
I have order kids study table from Royal Oak India online on *th of July ****. The company promised to deliver the product in ** business days but till today there is no response or update about the product. I have called the customer care cont...
Aug 18, 2019 by Gorle RajKumar
Royal Oak Furnitures - Office table not delivered Open
We have ordered our office furniture on *th July ****. The store has promised furniture will be delivered in ** days but when we call centre for delivery they said it will be delivered by *th August. After so many requests they delivered on **t...
Jul 28, 2019 by Pink bird Holidays
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