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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ritu Kumar?
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4. Get refund / replacement / damages from Ritu Kumar
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a. Contact the customer support of Ritu Kumar first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ritu Kumar - Return not picked up by ajio Closed
I have ordered * products from ajio on June **th , **** and i have received the product on **th of same month. But the product is not upto my expectations so I went for return option, From the day I have opted for return option I'm getting sms ...
Jul 16, 2023 by Hima bindu
Ritu Kumar - Reluctance and delay in Refund and complete mental torture Closed
*. I am a serving Army Officer currently posted in the North East. I had ordered a lehenga set with the order number ************ The product received was old and in bad shape which was accepted by customer care team after seeing the photos a...
Jan 20, 2021 by Jyoti Yadav
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