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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Risha Sundriyal Label Sanzkriti - Product not delivered Open
I ordered a lehenga on the **th december **** and still havent received it. I found her page on instagram and given the followers thought it would be trustable. Realised that was not the case. She promised the delivery of the item to be done by...
Jan 27, 2020 by Devika Kumar
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